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Oversee the day-to-day administration of employee benefit offerings, including health, dental, vision, life, retirement, wellness, COBRA, and leave programs, while ensuring timely and accurate processing
Coordinate onboarding activities for new employees, manage benefit enrollments, and lead orientation sessions that help team members understand policies, programs, and available resources
Provide operational HR support across areas such as leave tracking, employee relations documentation, performance process coordination, unemployment claims, and related administrative activities
Partner with brokers, insurance carriers, and external vendors during annual renewal planning to review plan options, support decision-making, and help maintain competitive benefit offerings
Prepare reports and evaluate benefits participation, utilization, and cost trends to deliver meaningful insights and workforce metrics to leadership
Maintain employee records within UKG Pro or related HR systems, ensuring data accuracy, confidentiality, and strong documentation standards
Respond to employee and supervisor questions regarding benefits, leave, and HR policies, and elevate complex or sensitive matters to the appropriate HR leaders
Support compensation-related initiatives by contributing to salary surveys, market benchmarking efforts, and the review of pay and benefits structures for external competitiveness
Monitor HR policies and practices for alignment with federal, state, and local employment regulations and recommend updates based on legal changes and best practices
Requirements:
2+ years of experience in benefits administration, HR coordination, or a related human resources role
Hands-on knowledge of employee benefit programs, including benefits coordination, COBRA administration, and leave of absence processes
Experience supporting compensation and benefits activities, including reporting, data review, or market benchmarking
Familiarity with HR compliance requirements and employment regulations affecting benefits and leave administration
Proficiency with HRIS platforms, including experience working in UKG Pro
Strong organizational skills with the ability to manage confidential information and handle multiple priorities accurately
Effective written and verbal communication skills with a customer-focused approach when assisting employees and managers
What we offer:
medical, vision, dental, and life and disability insurance