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The Benefits Coordinator supports the administration of employee benefits programs and helps ensure employees receive timely and accurate information regarding available benefit options. This role assists with enrollments, changes, records management, vendor communication, and employee questions related to health, retirement, leave, and other benefit programs.
Job Responsibility
Assist with the day-to-day administration of employee benefits programs
Support new hire benefits enrollment and employee benefit changes
Maintain accurate benefits records in HRIS and related systems
Respond to employee questions regarding benefit plans, eligibility, and enrollment procedures
Coordinate with benefit vendors, brokers, and internal HR teams to resolve issues
Process benefits-related paperwork, including enrollments, terminations, and status changes
Help administer open enrollment activities and employee communications
Track leave of absence, COBRA, wellness, and retirement program documentation as applicable
Ensure benefits data is accurate for payroll processing and reporting
Support compliance with company policies and benefits regulations
Prepare reports and assist with audits related to benefits administration
Maintain confidentiality of employee and benefits information
Requirements
High school diploma or equivalent required
associate’s or bachelor’s degree preferred
1+ years of HR, benefits administration, payroll, or related experience preferred
Strong attention to detail and data accuracy
Good written and verbal communication skills
Proficiency with Microsoft Office, especially Excel and Outlook
Experience with HRIS, benefits platforms, or payroll systems preferred
Ability to handle confidential information with discretion