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We are looking for a Benefits Coordinator to support employee and participant benefit programs for a respected non-profit organization in New York, New York. This Long-term Contract position focuses on delivering clear guidance on health and retirement benefits, helping participants understand coverage options, and ensuring enrollment materials and payments are handled accurately. The ideal candidate brings strong knowledge of benefits administration, excellent communication skills, and the ability to work closely with vendors, agencies, and beneficiaries.
Job Responsibility:
Guide participants through medical, dental, and vision eligibility details by reviewing coverage rules, confirming status, and answering benefit-related questions
Receive and track premium payments and enrollment documentation needed to activate or update dependent and other benefit elections
Assemble and distribute enrollment materials for individuals who become newly eligible for benefit programs
Explain continuation coverage and post-employment health benefit choices so participants can make informed decisions about ongoing coverage
Respond to questions involving healthcare, dental, vision, and prescription plans while providing timely and accurate benefit information
Coordinate with insurance carriers and other benefit vendors to resolve eligibility issues, clarify coverage details, and research claim-related concerns
Communicate with state agencies regarding programs tied to subsidized health premium assistance and related participant matters
Provide support on 401(k) plan topics, including explaining available benefits and assisting participants with general retirement plan questions
Prepare retirement plan documentation for rollovers and distributions, and process withdrawal requests in accordance with plan procedures
Inform beneficiaries about available death benefit options and assist with the related communication process
Requirements:
Experience supporting benefits administration, benefits coordination, or a similar human resources function
Working knowledge of health and welfare plans, including medical, dental, vision, and continuation coverage administration
Familiarity with retirement plan support, including 401(k) participant assistance, rollovers, and withdrawals
Ability to manage sensitive information with discretion while maintaining accuracy in records and documentation
Strong verbal and written communication skills with the ability to explain benefit details clearly to diverse audiences
Experience collaborating with external vendors, insurance providers, and government agencies
Proficiency in handling participant payments, enrollment forms, and benefit packets with strong attention to detail
Nice to have:
Knowledge of leave of absence and broader compensation and benefits practices