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The Benefits Coordinator supports the administration, communication, and day‑to‑day operations of the organization’s employee benefits programs. This role ensures employees understand and can access their benefits, maintains accurate records, and partners with HR, payroll, and external vendors to deliver a smooth and compliant benefits experience.
Job Responsibility:
Administer health, dental, vision, life, disability, and retirement plans
Process enrollments, changes, and terminations in HRIS and vendor systems
Coordinate annual open enrollment, including materials, employee support, and system updates
Audit benefits data regularly to ensure accuracy and compliance
Serve as the primary point of contact for employee benefits questions
Provide guidance on plan options, eligibility, and enrollment processes
Assist employees with claims issues by liaising with carriers and vendors
Conduct benefits orientations for new hires
Maintain compliance with federal and state regulations (e.g., ACA, COBRA, ERISA, FMLA)
Prepare required documentation, notices, and reports
Support audits and ensure proper recordkeeping
Work with benefits providers to resolve issues and maintain service quality
Reconcile monthly invoices and ensure timely payment
Coordinate with payroll to ensure accurate deductions and adjustments
Recommend enhancements to benefits processes, communication, and employee experience
Assist with benefits-related projects, surveys, and program evaluations
Requirements:
4+ years of experience in HR, benefits administration, or related field
Strong understanding of employee benefits programs and regulations
Excellent communication and customer service skills
High attention to detail and strong organizational abilities
Proficiency with HRIS systems and Microsoft Office
Nice to have:
Experience with benefits audits, open enrollment, or vendor management
Knowledge of ACA reporting and COBRA administration
HR certification (e.g., SHRM-CP, PHR) is a plus
What we offer:
medical, vision, dental, and life and disability insurance