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Benefits Coordinator

United States, Los Altos · Job Posted April 11, 2026
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Job Description

The Benefits Coordinator supports the administration, communication, and day‑to‑day operations of the organization’s employee benefits programs. This role ensures employees understand and can access their benefits, maintains accurate records, and partners with HR, payroll, and external vendors to deliver a smooth and compliant benefits experience.

Job Responsibility

  • Administer health, dental, vision, life, disability, and retirement plans
  • Process enrollments, changes, and terminations in HRIS and vendor systems
  • Coordinate annual open enrollment, including materials, employee support, and system updates
  • Audit benefits data regularly to ensure accuracy and compliance
  • Serve as the primary point of contact for employee benefits questions
  • Provide guidance on plan options, eligibility, and enrollment processes
  • Assist employees with claims issues by liaising with carriers and vendors
  • Conduct benefits orientations for new hires
  • Maintain compliance with federal and state regulations (e.g., ACA, COBRA, ERISA, FMLA)
  • Prepare required documentation, notices, and reports
  • Support audits and ensure proper recordkeeping
  • Work with benefits providers to resolve issues and maintain service quality
  • Reconcile monthly invoices and ensure timely payment
  • Coordinate with payroll to ensure accurate deductions and adjustments
  • Recommend enhancements to benefits processes, communication, and employee experience
  • Assist with benefits-related projects, surveys, and program evaluations

Requirements

  • 4+ years of experience in HR, benefits administration, or related field
  • Strong understanding of employee benefits programs and regulations
  • Excellent communication and customer service skills
  • High attention to detail and strong organizational abilities
  • Proficiency with HRIS systems and Microsoft Office

Nice to have

  • Experience with benefits audits, open enrollment, or vendor management
  • Knowledge of ACA reporting and COBRA administration
  • HR certification (e.g., SHRM-CP, PHR) is a plus

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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