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We are looking for an experienced Benefits Analyst to join a Telecom Services organization in Bothell, Washington on a Contract basis. This position is suited for someone who can combine benefits administration expertise with strong analytical support in a fast-moving environment. The role will contribute to daily operations, reporting accuracy, and process enhancements while working closely with internal partners and external providers.
Job Responsibility
Generate, review, and maintain benefits data and reporting within Workday to support accurate administration and decision-making
Oversee self-billing activities, ensuring timely processing and consistent documentation across benefit programs
Examine carrier invoices, research variances, and resolve billing issues through detailed reconciliation work
Coordinate payment setup and ongoing payment administration related to benefits programs and associated vendors
Perform eligibility reviews and compliance-focused audits to help maintain accurate enrollments and policy adherence
Address employee questions related to benefits and respond to system-generated tickets with clear, timely follow-up
Assist with benefit plan configuration updates in Workday and help implement improvements to operational workflows
Partner with internal stakeholders and third-party vendors to support ongoing administration and broader benefits initiatives
Requirements
Demonstrated experience in benefits administration with a strong understanding of day-to-day program support
Practical hands-on knowledge of Workday, including reporting and benefits-related processing
Advanced Microsoft Excel skills, including PivotTables, VLOOKUPs, data analysis, and reconciliation functions
Strong analytical thinking and problem-solving ability with close attention to detail
Experience supporting audits, reporting activities, and data validation within benefits operations
Ability to manage responsibilities independently and maintain productivity with limited supervision
Background in accounting, finance, or benefits-related reconciliation work is preferred
Familiarity with self-billing, carrier invoice review, compliance audits, FMLA, or benefits payment processes is an advantage
Nice to have
Background in accounting, finance, or benefits-related reconciliation work is preferred
Familiarity with self-billing, carrier invoice review, compliance audits, FMLA, or benefits payment processes is an advantage