Benefits Analyst

• Administer and track daily job setup and update requests related to employee benefit setup and pricing for group health and welfare plans
• Support technical setup and configuration of Allied Universal’s benefits programs during annual Open Enrollment, including medical, dental, vision, disability, life insurance, and flexible spending accounts
• Perform billing and reconciliation of benefit carriers, requiring advanced Excel skills (e.g., VLOOKUP, pivot tables, MATCH, conditional formatting) and strong analytical capabilities to identify and resolve discrepancies
• Monitor and resolve billing and pricing issues to ensure accurate contributions setup for both clients and the company
• Act as a subject matter expert and main point of contact for complex or escalated benefits pricing inquiries while delivering exceptional customer service
• Educate and train field operators on Allied Universal benefits processes and assist in maintaining accurate benefits-related documentation and procedures
• Collaborate across departments to ensure effective communication, including reporting monthly imputed income for Domestic Partner benefits to the Payroll Tax Department

• Must possess one or more of the following: Bachelor’s degree in Business, Human Resources, or related field of study
• Associate’s degree in Business, Human Resources, or related field with three (3) years of experience in benefits, human resources, or related business analytics
• High School diploma or equivalent with a minimum of five (5) years of experience in benefits, human resources, or related business analytics
• Minimum of one (1) year of experience in benefits, human resources, or related business analytics
• Advanced proficiency in MS Office products (Word/Excel/PowerPoint/Outlook), and Internet and website navigation
• High degree of ethics, integrity, and service orientation in all activities and interactions with internal and external individuals
• Proactive problem-solving skills, with above-average attention to detail and accuracy
• Demonstrated ability to support requests from multiple individuals, effectively prioritizing tasks to ensure all activities are accomplished within established deadlines
• Self-motivated and able to perform job duties with limited instruction, supervision, and/or discernment
• Outstanding oral and written communication skills required with the ability to successfully interact at all levels of the organization
• Able to use good independent judgment and discretion

Certifications in Business Administration, Benefits, and/or Microsoft Excel

• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly