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Benefits Analyst

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City and County of San Francisco

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Location:
United States , San Francisco

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

91650.00 - 111384.00 USD / Year
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Job Description:

The job ad will close at 12:00 am PST on 5/27/2026. Applications must be submitted by 11:59 pm PST on 5/26/2026. Salary Range: $91,650 to $111,384.

Job Responsibility:

  • Provides written and oral information by telephone and in person to members, retirees, health plans, medical providers and other interested parties regarding active and retired employee health benefits
  • Advises and counsels by telephone and in person members, retirees, and their dependents on available benefits, pursuant to rules and regulations of the Health Service System and federal and state laws
  • Analyzes and support in resolves member eligibility problems
  • Initiate, compile, calculate, and process adjustments to member records, and premium receivables
  • Research, reconcile, and resolve various member problems related to membership, eligibility, and premiums
  • Interact frequently and provide training when necessary to staff engaged in membership enrollments, terminations, accounts receivable, and premium collections
  • Consults with plan providers and department representatives regarding the member's benefits status
  • Conduct workshops for potential retirees and new hires regarding benefits, plans, costs, etc. and assist with the completion of required paperwork. Give presentations to departmental orientations
  • Processes and collects manual payments from employees on leave of absence, and retirees
  • Perform word processing and data entry
  • Perform work in a standard office environment
  • Performs related duties and responsibilities as assigned.

Requirements:

  • Possession of a baccalaureate degree from an accredited college or university
  • One (1) year of verifiable experience administering benefit programs including: initiating membership records, calculating benefit premiums and processing enrollment applications
  • processing, researching and/or adjusting benefit claims or problems and updating data
  • Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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