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A Benefits Analyst performs professional benefits administration work by assembling, analyzing, and interpreting data and by preparing correspondence and reports with recommendations to management on diverse retirement benefits administration activities, issues, and problems; researches, resolves and processes retirement benefit claims and inquiries for members and their beneficiaries; provides written and oral responses to retirement inquiries, claims and requests for information; advises and counsels members, and beneficiaries on available benefits; initiates, compiles, calculates, and processes adjustments and manual payments; interacts frequently with staff and provides technical direction, guidance and training to other benefits administration staff; consults with plan providers, department representatives and other agencies; administers and evaluates employee benefit and retirement related contracts; and conducts benefits and retirement related workshops and presentations. May provide supervision, technical assistance, training, or act as a head worker to staff involved in providing benefits-related services; assists with associated general administrative tasks and performs related work.
Job Responsibility:
Performs professional benefits administration work by assembling, analyzing, and interpreting data and by preparing correspondence and reports with recommendations to management on diverse retirement benefits administration activities, issues, and problems
researches, resolves and processes retirement benefit claims and inquiries for members and their beneficiaries
provides written and oral responses to retirement inquiries, claims and requests for information
advises and counsels members, and beneficiaries on available benefits
initiates, compiles, calculates, and processes adjustments and manual payments
interacts frequently with staff and provides technical direction, guidance and training to other benefits administration staff
consults with plan providers, department representatives and other agencies
administers and evaluates employee benefit and retirement related contracts
and conducts benefits and retirement related workshops and presentations
May provide supervision, technical assistance, training, or act as a head worker to staff involved in providing benefits-related services
assists with associated general administrative tasks and performs related work
Requirements:
One year of full-time paid professional experience as a Management Assistant or in a class at that level performing duties in the evaluation and administration of employee benefits or retirement programs
Two years of full-time paid experience as a Management Aide with the City of Los Angeles performing duties in the evaluation and administration of employee benefits or retirement programs
Two years of full-time paid experience as a Chief Clerk or in a class at that level with the City of Los Angeles supervising staff engaged in employee benefits or retirement programs related work
Two years of full-time paid experience as a Principal Clerk Utility with the Los Angeles Department of Water and Power supervising staff engaged in employee benefits or retirement programs related work in the Retirement Plan Office or Human Resources – Health Plans Office
Three years of full-time paid experience as a Benefits Specialist with the City of Los Angeles
A bachelor’s degree from an accredited four-year college or university may be substituted for one year of full-time paid experience in Requirement #2 and #5
Valid Class C driver’s license issued by the California Department of Motor Vehicles (DMV) for positions with LACERS and LAFPP
Ability to speak and/or write in Spanish for some positions