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We are looking for a highly skilled Benefits Analyst to join our team in New York, New York. This is a long-term contract opportunity within the dynamic advertising industry, offering an exciting chance to contribute to comprehensive benefits management and coordination. The ideal candidate will excel at navigating complex situations, providing exceptional support, and ensuring seamless benefits administration.
Job Responsibility:
Manage inquiries related to Leave of Absence policies, including associated benefits such as health, welfare, commuter plans, pay cycles, and eligibility
Receive training on medical plans and organizational terms to effectively address benefits-related questions and navigate public benefits platforms
Communicate directly with agencies to resolve issues and ensure compliance, often in high-pressure situations
Provide proactive problem-solving by identifying and addressing gaps in benefits processes
Deliver outstanding customer service by engaging with stakeholders and maintaining positive relationships
Coordinate benefits programs to ensure accuracy and adherence to company policies and regulations
Analyze benefits data to identify trends and recommend improvements
Collaborate with various departments to ensure proper implementation and communication of benefits initiatives
Maintain up-to-date knowledge of FMLA and other relevant laws to ensure compliance in all benefits activities
Requirements:
4–7 years of experience in benefits management, with a focus on comprehensive benefits processes
Strong independent thinking skills and the ability to proactively solve problems in challenging scenarios
Exceptional interpersonal and communication abilities to engage effectively with agencies and internal stakeholders
Proven expertise in benefits coordination, including health and welfare programs
Familiarity with FMLA and other relevant regulations
Demonstrated ability to work under pressure and handle stressful situations with professionalism
Strong analytical skills for benefits analysis and data interpretation
Customer service orientation with a commitment to delivering high-quality support
What we offer:
medical, vision, dental, and life and disability insurance