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Our client with offices across the US and a few employees in Canada is seeking an experienced Benefits Administrator to serve as the primary benefits resource for approximately 300 employees. This is a highly visible role supporting all aspects of benefits administration, leave management, vendor partnerships, employee communications, and ongoing integration initiatives following a recent corporate transition. The ideal candidate is hands-on, detail-oriented, and comfortable working independently while partnering closely with HR, Payroll, employees, and external vendors. Location: New York, NY (Hybrid, 3 days onsite). Duration: 3-6+ Month Contract. Pay: $35-40/hr.
Job Responsibility
Serve as the primary point of contact for employee benefits questions and escalations
Administer health and welfare plans including medical, dental, vision, disability, life insurance, FSA, commuter benefits, and retirement programs
Manage employee enrollments, qualifying life events, eligibility changes, and terminations
Conduct benefits onboarding sessions for new hires
Administer leave programs including FMLA, disability, parental leave, state leave programs, and personal leaves in partnership with third-party vendors
Guide employees through leave and return-to-work processes
Partner with carriers, brokers, and vendors to resolve benefits issues and claims escalations
Review and reconcile benefit invoices and assist with reporting and audits
Partner closely with Payroll regarding benefit deductions, 401(k) administration, and leave-related payroll impacts
Maintain benefits data and reporting within Workday
Support ongoing process improvements, and documentation efforts
Requirements
Bachelor's degree preferred
5+ years of benefits administration experience
Strong knowledge of US health and welfare plans, some experience/exposure to Canadian benefits
Experience managing leaves of absence and partnering with third-party leave administrators
Strong vendor management and employee-facing customer service skills
Workday experience strongly preferred
Strong Excel and reporting capabilities
Excellent organizational skills and attention to detail
Ability to work independently and manage multiple priorities in a fast-paced environment
Experience supporting multi-state employee populations is highly desirable and will be shown preference