Benefits Administrator

• Administers benefit enrollments and benefit changes timely and accurately
• Responds to Associate benefit inquiries promptly and courteously
• Resolves Associate benefit problems within plan document and regulatory guidelines
• Acts as a liaison between Associates and benefits vendors to ensure timely resolution of issues
• Assists with investigating discrepancies and claims issues and provides information in non-routine situations
• Runs and evaluates reports as needed to manage eligibility, enrollment, billing, and budget forecasting
• Audits plan enrollments with vendors and processes monthly benefit vendor bills
• Manages and produces Associate benefit communications to inform them of benefit coverages and/or changes
• utilizes print and online resources to effectively communicate to our dispersed workforce
• Assists with annual, quarterly, and monthly compliance activities and audits as required
• Assists with executing annual Open Enrollment
• Assists with maintaining benefit plans and processes in HRIS system (Workday), including system setup and configuration
• Manages annual Affordable Care Act Reporting Process to Associates and to the IRS and State Governments
• Assists with special projects as needed

• Demonstrated knowledge of retirement and health and welfare plans preferred
• Effective analytical skills to research and evaluate benefits programs to make informed choices required
• Strong computer skills and experience with Excel, HRIS systems and report writer tools required
• Workday knowledge is a plus
• Ability to handle multiple tasks simultaneously, prioritizing workload effectively
• Strong written and verbal communication skills
• Strong customer service skills
• Strong attention to detail required
• Hybrid schedule with predictable onsite attendance required three or more days per week to perform essential functions involving interactive behaviors with co-workers and managers, operation or manipulation of equipment and/or materials located only on site, and direct interaction with internal and/or external customers

Workday knowledge is a plus