Benefits Administrator Job at Robert Half (Dalton)

Benefits Administrator

Robert Half

Location:
United States , Dalton

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Are you a customer-focused professional who thrives in a fast-paced, people-first environment? Do you enjoy helping others understand and maximize their benefits? We’re partnering with a leading nationwide manufacturing company to find a Benefits Administrator who is passionate about delivering exceptional service and making a meaningful impact on employees’ lives. This is an exciting opportunity to join a collaborative corporate team where your expertise in customer support, benefits administration, and systems navigation will directly support employees and their families.

Job Responsibility:

Manage inbound and outbound calls through the Genesys service center platform
Respond to employee inquiries via a shared email inbox with professionalism and accuracy
Deliver high-level customer service on health plan and total rewards benefits
Process and manage benefit change events within Workday (HRIS system)
Utilize carrier portals to verify eligibility, request ID cards, and review claims
Ensure timely and accurate handling of benefit-related tasks and documentation
Partner with internal HR teams to resolve complex or escalated issues

Requirements:

Minimum of 2 years of experience in customer service, preferably within a benefits or HR-related role
Proficiency in systems such as Workday or similar platforms for managing employee information
Strong multitasking and time management skills to handle competing priorities effectively
Excellent communication skills with the ability to handle escalations and deliver solutions
Familiarity with health plans, eligibility, and claims processes
Ability to work collaboratively in a team-oriented environment
Bilingual in English and Spanish is highly preferred
Experience with service center environments and ticketing systems is a plus

Nice to have:

Bilingual in English and Spanish (highly preferred)
Experience or working knowledge of employee benefits (health plans, eligibility, claims, etc.)
Familiarity with service center environments and ticketing systems

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
April 12, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Job Link Share:

Benefits Administrator

Robert Half

Location:
United States , Dalton

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 12, 2026

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