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The Benefit Supervisor is responsible for executing compensation and benefits (C&B) activities in full compliance with company policies and local regulations. This role works closely with the Payroll Specialist and People Partner across the full Hire‑to‑Retire cycle. Additional responsibilities may be assigned as needed to support business operations.
Job Responsibility:
Approve employee expense submissions daily
Add Flex & Hybrid points for new hires monthly
Monitor resignations and calculate prorated points
Summarize monthly claim reports for payroll processing
Ensure accuracy of employee point allocation and records
Provide guidance and respond to employee inquiries
Communicate window opening details to the Global team
Summarize employee changes post‑window and submit to Global for system updates
Send updated employee insurance plan details to the insurance broker
Submit movement files (new hires, resignations, data changes) to the insurance broker
Verify accuracy of claim documents (including death cases)
Review accuracy of employee data under each insurance policy
Coordinate with AIA broker on queries and issue resolution
Submit movement files for new hires and resignations
Verify employee details in each policy
Submit mid-year and year-end salary base updates
Liaise with Muang Thai Life Insurance for inquiries and issues
Prepare termination documents for resigning employees and submit to TISCO
Process fund transfer requests for employees transferring into the company’s fund
Request monthly TISCO E-Accounts for employees
Prepare employee announcement for investment policy changes
Submit documents and summary files to TISCO and payroll
Coordinate annual fund performance sessions (online for U-House
onsite for Minburi & Gateway)
Handle employee and vendor queries
Process monthly billing for company shop credit usage from Minburi & Gateway
send invoices to vendor and summaries to Finance
Verify employee shop credit balances monthly
Ensure correct employee eligibility for company shop credit
Coordinate with aCommerce support for employee platform issues
Support internship payroll processes, including movement updates, reconciliation, and JV posting
Currently learning payroll processes for ULT Supervisor level to expand coverage and provide additional support
Create employee announcements and infographics for benefit-related updates
Support ad-hoc tasks as assigned
Requirements:
Strong knowledge of Unilever Thailand benefit policies (must-have)
University degree or diploma in a relevant field
OR 3–5 years of experience in payroll/benefits administration
Proficiency in MS Office applications
Experience with payroll systems and technical processes
Experience using Workday is a plus
Strong interpersonal and customer service skills
Analytical and systematic approach to problem‑solving
Ability to gather and validate diagnostic information
Ability to translate business requirements into payroll/C&B actions
Results-oriented with strong attention to detail
Excellent communication skills and ability to work with multiple stakeholders