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This role partners with the client’s team to drive the design, implementation, and governance of life insurance programs, ensuring vendor solutions, platforms, and partnerships meet business needs and regulatory requirements. Incumbent will manage complex, regulated initiatives, driving RFPs, implementations, audit readiness, and performance management from strategy through execution. The role acts as a key connector across compliance, legal, operations, technology, and external vendors to deliver compliant, scalable, and high‑quality life insurance solutions.
Job Responsibility:
Design, expand, and manage life insurance programs, vendors, and strategic partnerships
Evaluate life insurance products, platforms, and vendors using knowledge of administration and regulatory requirements
Develop compliant, innovative solutions to address gaps in standard vendor offerings
Lead and support RFP processes, including requirements development, vendor evaluation, selection, and onboarding
Plan and execute implementations and integrations for new or evolving life insurance programs and vendors
Ensure audit readiness and regulatory compliance through documentation, evidence management, and issue tracking
Partner with internal teams and external vendors to meet contractual, regulatory, and quality standards
Serve as day-to-day project lead for multiple, complex, regulated initiatives
Translate business and compliance requirements into project plans, timelines, and deliverables
Track progress, manage risks, resolve issues, and escalate as appropriate
Define and monitor metrics to assess program performance and priorities
Act as a liaison across compliance, legal, operations, vendors, and technology teams to drive effective execution
Requirements:
Bachelor’s degree or equivalent experience
5 years of program and/or project management experience in life insurance or insurance benefits
Strong project and implementation management skills
Experience supporting RFP processes and compliance‑driven decision‑making
Ability to analyze and synthesize information to assess risk, support sound business judgment, and inform recommendations
Demonstrated ability to work independently while collaborating effectively with cross‑functional teams
Strong written and verbal communication skills
Ability to build credibility and influence stakeholders at all levels
Proven problem‑solving skills
Ability to anticipate needs, troubleshoot issues, and develop compliant, client‑focused solutions
Exceptional organizational skills and attention to detail
Ability to manage multiple priorities and deadlines
Ability to handle highly sensitive information and maintain confidentiality
Proficiency in Microsoft Word, PowerPoint, and Excel