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This position is responsible for providing professional administrative, technical, and customer services involved in managing the city’s benefit programs for all current employees and retirees. This position administers the city’s workers’ compensation, 111F (ILD), and FMLA, working closely with our third party vendor. This position works with the Director of Human Resources on special projects for the office and cross-trains with the H.R. Administrator.
Job Responsibility:
Provides customer service support to staff, retirees, and others interacting with Human Resources
Prepares and disseminates materials to communicate benefit details, rates, coverage levels, eligibility, and enrollment opportunities
Processes benefit enrollments
Communicates and coordinates benefit options for on- and off-boarding employees
Prepares information needed for employee/retiree life insurance claims
Administers Family and Medical Leave Act (FMLA) leave program
Performs administrative functions involving confidential and detailed information
Any other duties as directed by the Director of Human Resources/CSA
Requirements:
High school diploma or equivalent
Three to five years of benefits administration, human resources, or other related experience