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We are seeking a Benchtop Repair Engineer to provide technical support for our AMEC region repair depot and training center instruments. This role ensures optimal setup for primary trainers and offers backup support for the US Helpdesk when needed. You will work closely with sales and applications teams to maintain, repair, and fine-tune systems for demo requirements, ensuring customer satisfaction and supporting the growth of After-Sales Revenue.
Job Responsibility:
Schedule and perform preventive maintenance on application lab systems
Coordinate and execute instrument and benchtop repairs per customer requests and contractual obligations
Conduct instrument testing, calibration, electrical/mechanical repairs, and parts ordering
Return repaired systems to customers and track service details in the system of record
Perform performance validations using certified procedures
diagnose and repair issues
Align, repair, replace, and calibrate component parts and circuitry as required
Serve as technical point of contact and subject matter expert
Assist Operations Manager with routine maintenance needs
Requirements:
BS/BA or AAS in Electronic Technology or equivalent
2–4 years related experience and/or training
Strong troubleshooting and systematic problem-solving skills
Ability to read and interpret technical documents, schematics, and user manuals
Proficiency with PC operating systems and Windows software packages
Nice to have:
OSHA knowledge is a plus
What we offer:
Competitive benefits package including medical coverage, paid holidays, and flexible working options