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Bench Jeweler

United States, Frisco · Job Posted January 16, 2026
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Job Description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Job Responsibility

  • Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client
  • Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials
  • Properly spends supply expense dollars by maintaining adequate inventory levels without excess
  • Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures
  • Adheres to all safety-related procedures to reduce the risk of accidents
  • Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures

Requirements

  • Associate's degree or equivalent from two-year college or technical school
  • two to four years related experience or training, or equivalent combination of education and experience
  • Advanced knowledge of jeweler's tools, machinery and equipment required
  • advanced jewelry repair knowledge
  • Ability to be a good decision maker with strong problem-solving skills required
  • Must be detail oriented
  • Strong communication skills
  • Must be able to work flexible hours including evenings, weekends and holidays

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