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We are seeking a strategic and analytical individual to join our Network Customer Insights team. This role focuses on embedding commercial priorities into network demand forecasting and capacity modelling for Vodafone DE. You will bridge the gap between Networks and Commercial teams, ensuring that network strategies reflect commercial objectives. The position involves managing the Mobile and Fixed Demand Forecast Process, translating commercial inputs into actionable outputs, and supporting strategic initiatives such as tariff changes, new product launches, and technology rollouts.
Job Responsibility:
Manage commercial traffic demand inputs for network capacity planning
Develop and maintain customer network usage insights reporting
Translate new products and propositions into network demand forecasts, including long-term predictions
Master and improve the Fixed and Mobile traffic demand forecast process
Collaborate with stakeholders to align network evolution with customer insights
Contribute to customer experience strategy and influence organisational change
Support strategic technology projects and evaluate business cases for investment
Ensure accurate modelling of strategic initiatives for product and campaign launches
Requirements:
Fluent in English (German is an advantage)
Strong analytical skills with experience handling diverse data sets
Ability to interpret network demand in the context of commercial activities
Knowledge of mobile and fixed networks and telecom markets (desired)
Excellent communication skills to engage stakeholders and simplify complex concepts
Advanced Excel and data modelling expertise
University degree or equivalent experience
Telecom or Fixed Networks background with a highly analytical mindset
Nice to have:
Knowledge of mobile and fixed networks and telecom markets
German language skills
What we offer:
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
You get to work with tried and trusted web-technology
23 days off
Special Paternal Program - 4 months of paid paternity leave