Bellstand/Door Attendant

• Greet and escort guests to rooms
• Open doors and assist guests/visitors entering and leaving property
• Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
• Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
• Transport guest luggage to and from guest rooms and/or designated bell area
• Assist with luggage storage and retrieval
• Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
• Supply guests with directions
• Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
• Communicate parking procedures to guests/visitors
• Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager
• Maintain awareness of undesirable persons on property premises
• Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information
• Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• Comply with quality assurance expectations and standards
• Read and visually verify information in a variety of formats (e.g., small print)
• Move at a speed required to respond to work situations (e.g., run, walk, jog)
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

• High school diploma or G.E.D. equivalent
• No related work experience
• No supervisory experience
• None
• A good command of French and English is essential
• Applicants must be legally authorized to work in Luxembourg at the time of application

Luxembourgish and/or German would be considered an asset

• Explore Rates: Discover the world with your loved ones through special discounted rates at Marriott hotels worldwide
• Lunch support on working days
• Development Opportunities: We are committed to your growth through professional development, training and international career opportunities
• Diverse and Inclusive Culture: Join a team that values diversity, inclusion and collaboration in an international environment
• TakeCare Program: Our TakeCare initiatives support well-being, community and personal growth, in line with Marriott’s people-first culture