Bellstand Captain, Marriott Bonvoy

Marriott Bonvoy

Location:
Mexico, Puerto Vallarta

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Bellstand Captain position at Marriott Puerto Vallarta Resort & Spa, responsible for greeting guests, assisting with luggage, arranging transportation, and serving as a departmental role model while maintaining Marriott's standards of hospitality.

Job Responsibility:

Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities
Open doors and assist guests/visitors entering and leaving property
Assist with luggage storage and retrieval
Transport guest luggage to and from guest rooms and/or designated bell area
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Supply guests with directions
Arrange transportation for guests/visitors
Dispatch bell staff or valet staff as needed
Communicate parking procedures to guests/visitors
Follow up with guests to ensure their requests or problems have been met to their satisfaction
Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees

Requirements:

High School diploma or G.E.D. equivalent
At least 1 year of related work experience
Less than 1 year supervisory experience

What we offer:

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with diverse group of co-workers
Equal opportunity employer
Celebrating unique backgrounds of associates

Additional Information:

Job Posted:
October 25, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Bellstand Captain