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Bellstand Attendant

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Santa Barbara

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

26.00 USD / Hour

Job Description:

The role involves greeting and escorting guests to rooms, assisting with luggage, and providing directions or arranging transportation for guests. Work in compliance with The Ritz-Carlton Gold Standards and ensure exceptional service to guests.

Job Responsibility:

  • Greet and escort guests to rooms
  • Open doors and assist guests/visitors entering and leaving property
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
  • Identify and explain room features to guests
  • Transport guest luggage to and from guest rooms and/or designated bell area
  • Assist with luggage storage and retrieval
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
  • Supply guests with directions
  • Arrange transportation for guests/visitors and record advance transportation requests
  • Communicate parking procedures to guests/visitors.

Requirements:

  • Greet and escort guests to rooms
  • Open doors and assist guests/visitors entering and leaving property
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
  • Identify and explain room features to guests
  • Transport guest luggage to and from guest rooms and/or designated bell area
  • Assist with luggage storage and retrieval
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
  • Supply guests with directions
  • Arrange transportation for guests/visitors and record advance transportation requests
  • Communicate parking procedures to guests/visitors
  • Follow all company policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Maintain awareness of undesirable persons on property premises
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests, anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Speak with others using clear and professional language
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
  • Read and visually verify information in a variety of formats
  • Move at a speed required to respond to work situations
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance
  • Move over sloping, uneven, or slippery surfaces
  • Bend, twist, pull, stoop as needed.

Nice to have:

High school diploma or G.E.D. equivalent.

What we offer:
  • Health care benefits
  • Flexible spending accounts
  • 401(k) plan
  • Earned paid time off and/or sick leave
  • Life insurance
  • Disability coverage
  • Other life and work wellness benefits.

Additional Information:

Job Posted:
August 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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