Bellperson Job at Marriott Bonvoy (Dearborn)

Bellperson

First impressions are everything. When guests arrive at our hotels, we want that...

Location

United States , Dearborn

Salary:

15.50 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
Valid license required
3+ years driving experience
Flexible schedule needed

Job Responsibility

Deliver a wide range of services to guide guests through arrival and departure experiences
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Maintain a safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards

What we offer

Pay: $15.50/Hour Plus Tips

Fulltime

Bellperson

Responsible for the delivery of Guest’s to their room, luggage, messages and any...

Location

United States , Austin

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Proficient in English (verbal & written)
Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective
Must be flexible in terms of working hours and willing to work overnight
Prior experience in customer service an asset
Must be able to lift up to 25kg

Job Responsibility

Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
Ensure that the Lobby and front entrance are kept clean, paying special attention to all glass areas and the main doors as well as anything left behind in the seating areas
Ensure that all deliveries for Guests and colleagues are correctly recorded and then delivered to the correct destination in a timely fashion
Ensure all guest interactions and performance are in accordance with Forbes Standards
Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Guest Services leaders
Undertake the duties and responsibilities of the Doorman, as directed by the Guest Service Manager
Ensure all luggage is collected from guestrooms within the standard time
Ensure that all luggage is delivered immediately as instructed by Royal Service and placed in the room to the correct standard
Handle all Guest property with extreme care
To assist with room changes as directed by the Front Office

What we offer

Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary shift meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and Educational Assistance for further development
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Fulltime

Bellperson

First impressions are everything. When guests arrive at our hotels, we want that...

Location

United States , Dearborn

Salary:

16.00 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for an extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance

Job Responsibility

Deliver services that guide guests through arrival and departure experiences
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Create a safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards

Fulltime

Bellperson/Doorperson

To be responsible for welcoming all guests to the hotel as well as bidding them ...

Location

United States , Washington

Salary:

19.01 USD / Hour

SOFITEL

Expiration Date

Until further notice

Requirements

Previous customer service experience preferred
Customer Service experience, preferably as a Bellperson, Doorperson or in hospitality environment
Excellent communication skills
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Service focused personality and passion for hospitality
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be legally authorized to work in the U.S.A.

Job Responsibility

Consistently offer professional, friendly and engaging service
Responsible for the warm arrival of our guests at the front door
Promptly offer luggage assistance
Answer guest queries in an informative and helpful way
Assist concierge desk
Flexible shifts including mornings, evenings and weekends
Serves as an ambassador of the hotel
Engages with guest and visitors
Responsible for luggage handling in a courteous and efficient manner
Have full knowledge of the hotel’s emergency procedures

What we offer

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

Fulltime

Club Front Desk Guest Experience

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are de...

Location

United States , Lake Tahoe

Salary:

23.62 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out
Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests
Review and log preferences/traces in computer system
Contact members for pre-departure calls
Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties
Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from members/guests with unique needs and follow up to promote satisfaction
Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem

Fulltime

Concierge

Respond to guest requests for special arrangements or services (e.g., transporta...

Location

Philippines , Boracay

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem
Review shift logs/daily memo books and document pertinent information in logbooks
Monitor club lounge for seating availability, service, safety, and well-being of guests
Report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets

Fulltime

Front Office Supervisor

We are looking for a highly motivated individual to join our Front Desk team as ...

Location

United States , Manchester Village

Salary:

20.00 - 23.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must be available to work a flexible schedule to include nights, weekends and holidays
High school diploma or equivalent
Previous hotel or resort experience preferred
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift

Job Responsibility

Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Supervise daily shift process ensuring all team members adhere to standard operating procedures
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Works closely with Maintenance, Housekeeping and F&B teams to communicate and coordinate items to resolution
Training all new Front Desk Agents, Concierge, Bellpersons and Valet with a goal to provide exceptional customer service
Be aware of, promote and sell special hotel programs
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
Be knowledgeable of all emergency procedures and policies

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Fulltime

Front Office Concierge

We are hiring for a Front Office Concierge based at The Sheraton Grand London Pa...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Respond to guest requests for special arrangements or services
Gather, summarize, and provide information to guests about the property and surrounding area
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department to resolve guest issues
Review shift logs/daily memo books and document pertinent information
Monitor club lounge for seating availability, service, safety, and well-being of guests
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional

Job Responsibility

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem
Review shift logs/daily memo books and document pertinent information in logbooks
Monitor club lounge for seating availability, service, safety, and well-being of guests
Perform other related tasks as assigned by management
Perform other reasonable job duties as requested by Supervisors

What we offer

National and internal promotion opportunities
World class training and development programmes tailored to enhancing your skills
Discounted room nights & food and beverage
Complimentary laundry
Free meals on duty
Access to fabulous and flexible benefits
Eligible for Accommodation Service Charge

Fulltime

Bellperson

Marriott Bonvoy

Location:
United States , Dearborn

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 14, 2026

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