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Bellman

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Hollywood

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

21.00 USD / Hour

Job Description:

Bellman position at W Hollywood, responsible for greeting and assisting guests, handling luggage, providing property information, arranging transportation, and ensuring exceptional guest service while maintaining safety and professional standards.

Job Responsibility:

  • Greet and escort guests to rooms
  • Open doors and assist guests/visitors
  • Inform guests of property amenities, services, and hours
  • Explain room features to guests
  • Transport guest luggage to/from rooms
  • Assist with luggage storage and retrieval
  • Assist guests in/out of vehicles with luggage
  • Supply guests with directions
  • Arrange transportation (taxicab, shuttle, limousine)
  • Record advance transportation requests
  • Communicate parking procedures
  • Report accidents, injuries, and unsafe conditions
  • Maintain awareness of undesirable persons
  • Maintain professional appearance and confidentiality
  • Welcome and acknowledge all guests
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak clearly and professionally
  • Answer telephones with proper etiquette
  • Develop positive working relationships
  • Comply with quality standards

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to read and visually verify information in various formats
  • Physical ability to move at required speed (run, walk, jog)
  • Stand, sit, or walk for extended periods
  • Move, lift, carry, push, pull objects up to 50 pounds without assistance and over 75 pounds with assistance
  • Move over sloping, uneven, or slippery surfaces
  • Navigate stairs and service ramps
  • Reach overhead and below knees with bending, twisting, pulling, and stooping
What we offer:
  • Health care benefits
  • Retirement benefits
  • Earned paid time off
  • Sick leave
  • Life insurance
  • Disability coverage
  • Other life and work wellness benefits

Additional Information:

Job Posted:
August 30, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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