Bellman, Marriott Bonvoy

Marriott Bonvoy

Location:
Vietnam, Hai Phong

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Bellman position at Sheraton Hai Phong, responsible for greeting guests, escorting them to rooms, handling luggage, providing information about property amenities and local areas, arranging transportation, and ensuring excellent guest service.

Job Responsibility:

Greet and escort guests to rooms
Open doors and assist guests/visitors entering and leaving property
Inform guests of property amenities, services, and hours of operation
Identify and explain room features to guests
Transport guest luggage to and from guest rooms
Assist with luggage storage and retrieval
Assist guests/visitors in and out of vehicles
Supply guests with directions
Arrange transportation for guests/visitors
Communicate parking procedures to guests
Report accidents, injuries, and unsafe work conditions to manager
Maintain awareness of undesirable persons on property premises
Maintain uniform and personal appearance
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Comply with quality assurance expectations
Read and visually verify information in various formats

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for an extended period
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Ability to move objects weighing in excess of 75 pounds with assistance
Ability to move over sloping, uneven, or slippery surfaces
Ability to move up and down stairs and/or service ramps
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

What we offer:

Equal opportunity employment
Diverse and inclusive work environment
Global community membership
Career development opportunities

Additional Information:

Job Posted:
September 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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