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Bellboy Intern

Italy, Milan · Job Posted June 10, 2026
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Job Description

Casa Brera, a Luxury Collection Hotel, Milan belonging to Marriott International, is currently recruiting a Guest Arrival Expert/Bellboy Intern. Reporting to Lead Concierge the Intern will support both doorman and bellman tasks: This is full-time position, 5 days a week with 2 days off. The starting date is estimated in July.

Job Responsibility

  • Provide a warm and sophisticated welcome and farewell to guests
  • Assist with luggage handling, including loading, unloading, storage, and in-room delivery
  • Escort guests to their rooms when needed and provide a brief orientation
  • Offer information about hotel amenities, services, and local points of interest
  • Assist in arranging transportation and recording advance requests
  • Support in managing the hotel entrance, ensuring cleanliness and smooth traffic flow
  • Help with valet service, including vehicle inspection and guest notifications
  • Contribute to creating memorable experiences by anticipating guest needs

Requirements

  • A warm, people-oriented demeanor and a team-first attitude
  • Positive outlook and outgoing personality
  • Flexibility, problem-solving skills and multi-tasking ability
  • Great storytelling skills in English and at least intermediate Italian (both writing and speaking)

What we offer

  • A unique opportunity to be part of a luxury hotel where we celebrate your unique talent and provide growth opportunities
  • World-class training and development programs designed to enhance your skills and help you grow within the Marriott family
  • Work alongside extraordinary talents: award-winning, experienced hospitality professionals
  • Discounted hotel nights, meals, and access to the spa at over 9,000 hotels worldwide
  • Discounts for friends and family
  • Breakfast at 5 euros during your stay at one of our European hotels
  • Participation in charity events, wellness activities, and support for the Milanese community through the TakeCare program
  • Performance programs and recognition
  • Canteen service

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