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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Bell

United States, Dallas · Job Posted April 15, 2026
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Job Description

Greet and escort Residence owners, vendors and guests at The Ritz-Carlton. Open doors and assist with entering/leaving property. Help with transporting items to/from cars and units. Provide directions. Maintain cleanliness of lobby and entrance areas. Assist valet parking and direct delivery personnel. Ensure safety and security of property. Deliver The Ritz-Carlton's Gold Standards of luxury service.

Job Responsibility

  • Greet and escort Residence owners, vendors and guests
  • Open doors and assist with entering/leaving property
  • Assist with transporting groceries, luggage, and/or packages
  • Supply directions if requested
  • Maintain a clear drive on Residences entrance
  • Direct moving and delivery personnel to loading dock
  • Assist valet parking in movement of vehicles
  • Communicate vehicle issues to Valet Lead
  • Monitor and maintain cleanliness of lobby, sidewalks, entrances
  • Polish luggage carts and maintain cleanliness
  • Maintain clear passage into building and car drop off area
  • Report accidents, injuries, and unsafe work conditions
  • Maintain awareness of undesirable persons
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships
  • Comply with quality assurance expectations
  • Read and visually verify information in various formats
  • Move at speed required to respond to work situations
  • Stand, sit, or walk for extended periods
  • Move, lift, carry, push, pull objects (≤50 lbs without assistance, >75 lbs with assistance)
  • Move over sloping, uneven, or slippery surfaces
  • Navigate stairs and service ramps
  • Reach overhead and below knees, including bending, twisting, pulling, stooping

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
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