Bell Person

• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel
• If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
• You will be escorting and orienting the guest to the front desk for check-in
• Upon check-in, you will escort the guests and their luggage to their room
• Be knowledgeable of resort events, dining offerings, and amenities on a daily basis. Communicate these offerings to guests.
• Be knowledgeable of local area offerings and events. Communicate this knowledge to guests
• You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests
• Own the cleanliness of entrance area, front porch, front desk and grand lobby area
• Maintain order and cleanliness in the bell person closet and other storage areas
• Maintain bell cart cleanliness and working order
• Tend to front drive and entrance way cleanliness to include but limited to: emptying trash, keeping windowpanes and doors fingerprint free, blowing leaves, sweeping, applying salt melt, and/or shoveling snow
• In downtime, maintain interior cleanliness of Equinox vehicles on an as needed basis
• Other duties to support the Front Office operations as requested

• At least one year in a customer service role with high guest interaction desired
• Hospitality industry experience is preferred
• Pleasant, helpful and engaging personality
• Excellent verbal communication skills
• Ability to work in a team environment is required
• Ability to solve problems while working in a fast past environment is required
• Able to work various shifts including days, nights, weekends and holidays is required
• Must be able to work a full shift standing, walking, twisting, turning, bending, lifting up to 50 lbs. on a frequent basis is required

Hospitality industry experience is preferred

• comprehensive health insurance
• retirement plans
• paid time off
• on-site wellness programs
• local discounts
• employee rates on hotel stays
• ongoing training and development opportunities