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Offering a calm haven and chic sophistication, Le Méridien Chicago - Oakbrook Center sits next to the eponymous shopping center in Oak Brook, Illinois. From our superb vantage point, guests can easily access attractions throughout Chicago, including Drury Lane Theatre, Elmhurst Art Museum and downtown. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
Job Responsibility:
Show guests to room assisting them with their luggage
Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions
Check luggage for hotel guests both for day and overnight
Maintain the designated station in the lobby, standing alert to be easily summoned
Open doors and greet guests in a friendly and courteous manner
Maintain the cleanliness of the bell stand, lobby and baggage area
Keep lobby door and windows clean when not busy with guests
Post the daily events board and entertainment board in the lobby
Maintain an open communication line through all shifts
Deliver messages and valet to guest rooms
Perform pickups and drop-offs for the guests in a timely and friendly manner and inspect vehicles
May perform the duties of a valet as required
Assist front desk with key inventory
Comply with attendance rules and be available to work on a regular
Perform any other job related duties as assigned
Requirements:
At least 6 months of previous guest/customer face-to face experience
Valid driver’s license without violations
Must be able to drive a manual transmission vehicle
Must be able to lift and transport up to 50 lbs
Must be able to push a bell cart weighing up to 100 pounds
What we offer:
Great compensation package
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family members