Bell Desk Coordinator Job at Four Seasons (La Ribera)

Assistant Front Desk Manager

The Beverly Wilshire, A Four Seasons Hotel is looking for an Assistant Front Des...

Location

United States of America , Beverly Hills

Salary:

75000.00 - 82400.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Work authorization for the location is required
Shares a passion for excellence and infuses enthusiasm into everything they do
Ability to shape guest experience by providing exceptional knowledge and service
Manages staff at the Front Desk, Bell Desk, Driveway, Housekeeping and Concierge
Oversees the CORE team in the absence of the department manager
Directs all activities of employees
Interviews, trains and schedules staff
Conducts Performance Evaluations and disciplines staff when needed
Resolves customer complaints
Handles guest interactions with the highest level of hospitality and professionalism

Job Responsibility

Act as the manager on duty in the hotel when senior managers are not available
Manage shifts in the Rooms Departments as required
Oversee, direct and control the activities of the various Rooms departments, with a focus on Front Desk
Oversee the operation of Housekeeping, Concierge, Bell Staff, Driveway and CORE, in the absence of a manager
Ensure supervision of all departments assigned on the overnight shift
Responds to a wide variety of guest requests
Ensures guests are provided with an exemplary level of service
Responsible for any related assignments to the Rooms division
Reviews and monitors schedules of staff
Frequently tours the hotel to ensure maintenance and upkeep

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Front Desk Agent

Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury,...

Location

Saudi Arabia , Umluj

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Minimum 1–2 years of experience in Front Office or Guest Services within a luxury or five-star hotel environment preferred
Degree or diploma in Hospitality Management or related field is an advantage
Experience with hotel property management systems (Opera or equivalent preferred)
Excellent communication and interpersonal skills
Strong attention to detail with high standards of accuracy
Ability to multitask while maintaining composure and elegance under pressure
Problem-solving mindset with a guest-centric approach
Proficiency in Microsoft Office and hotel systems
Fluency in English required
additional languages are highly desirable

Job Responsibility

Provide a warm, elegant, and personalized welcome to all guests, addressing them by name whenever possible
Perform check-in and check-out procedures efficiently while ensuring accuracy, confidentiality, and attention to detail
Anticipate guest needs and proactively offer assistance, upgrades, or tailored services in line with Raffles standards
Ensure a seamless first and last impression that reflects the heritage and prestige of the Raffles brand
Handle guest inquiries, requests, and concerns with professionalism, empathy, and a solution-oriented approach
Maintain comprehensive knowledge of hotel facilities, services, events, and local attractions to provide informed guidance
Record and communicate guest preferences, special occasions, and feedback to personalize future stays
Resolve service challenges promptly, escalating when necessary, while ensuring guest satisfaction and loyalty
Ensure accurate room assignment, billing, and payment processing in compliance with hotel policies
Maintain up-to-date guest profiles and reservations in the property management system

Fulltime

Assistant Front Desk Manager

The Assistant Front Desk Manager oversees, directs and controls the activities o...

Location

United States of America , Beverly Hills

Salary:

75000.00 - 80000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Work authorization for the location is required
Shares a passion for excellence and infuses enthusiasm into everything they do
Ability to shape guest experience by providing exceptional knowledge and service
Manages staff at Front Desk, Bell Desk, Driveway, Housekeeping and Concierge
Oversees CORE team in absence of department manager
Directs activities of employees
Interviews, trains and schedules staff
Conducts Performance Evaluations and disciplines staff when needed
Resolves customer complaints
Handles guest interactions with highest level of hospitality and professionalism

Job Responsibility

Act as the manager on duty when senior managers are not available
Manage shifts in the Rooms Departments
Respond to guest requests
Ensure exemplary level of service
Oversee, direct and control activities of various Rooms departments
Ensure supervision of all departments assigned on overnight shift
Review and monitor schedules
Tour hotel to ensure maintenance and upkeep
Monitor employee activities
Resolve customer complaints

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Front Office Supervisor

Supervise and support the daily operations of the Front Desk, Concierge, and Bel...

Location

Turkey , Bodrum

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Diploma or degree in Hospitality Management or related field
Previous experience as a Front Office Agent or Supervisor in a hotel environment
Strong leadership and team management skills
Excellent communication, interpersonal, and problem-solving abilities
Proficient in PMS systems (e.g., Opera) and Microsoft Office applications
Customer-focused with a professional and positive attitude
Ability to work flexible hours, including weekends and holidays
Prior experience working with Opera or a related system
Fluency in English

Job Responsibility

Supervise and support the daily operations of the Front Desk, Concierge, and Bell Desk teams
Ensure all guests receive a warm welcome and prompt, professional service throughout their stay
Handle guest complaints, requests, and feedback efficiently and courteously
Coordinate room assignments, check-ins, check-outs, and room changes in collaboration with Housekeeping and Reservations
Monitor cash handling, billing, and auditing procedures in compliance with hotel policies
Train, coach, and motivate front office team members to achieve service and performance goals
Maintain accurate records, reports, and shift handovers
Assist with scheduling and ensure adequate staffing levels for smooth operations
Promote hotel services and facilities to enhance the guest experience and increase revenue
Ensure compliance with safety, security, and operational standards

Fulltime

Guest Services Coordinator

We are looking for a passionate Guest Services Coordinator who strives for excel...

Location

United States of America , Maui, Hawaii

Salary:

27.77 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School education or equivalent experience
One to two years luxury hotel experience in luxury hotel environment, rooms division preferable
Reading, writing, and oral proficiency, communication skills, strong customer service
Requires knowledge of the ability to operate computer equipment
Ability to read and speak and write English

Job Responsibility

Acts as welcoming agent for all incoming and outgoing guests, including recognition of VIP, return guests, and club floor guests
Coordinates all bellman and driver activities
Assists in arranging transportation for guest
Controls bell desk and Lei issuing to guests

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Parttime

Concierge and Bell Service Manager

A Concierge and Bell Service Manager oversees the daily operations of the concie...

Location

Indonesia , Badung

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience in Operational of Concierge & Bell Service, with at least 2 years in a managerial role in luxury hospitality
Strong knowledge of Sofitel or other international luxury hotel brand standards
Exceptional Customer Service: A genuine passion for hospitality and a proactive, customer centric approach
Excellent verbal and written communication skills, with multilingual abilities being a plus for international clientele
Strong decision making and problem solving skills, with the ability to remain calm and resourceful under pressure
A professional and friendly demeanor with the ability to build rapport with diverse guests and staff
Meticulous attention to detail to ensure accuracy in bookings, records, and service delivery
Familiarity with hotel property management systems (PMS)
Proficiency in standard office software (Microsoft Office, email) and communication devices (radios, smartphones)
Deep local knowledge of the surrounding area and network of local service providers

Job Responsibility

Team Leadership and Supervision: Manages, trains, and mentors the concierge and bell staff, ensuring proper staffing levels and adherence to hotel standards
Guest Services Orchestration: Oversees all guest interactions, from warm greetings and luggage assistance to check ins and check outs, ensuring a high level of satisfaction
Curating Experiences and Information: Maintains comprehensive knowledge of local attractions, dining, events, and transportation options to provide tailored recommendations and secure difficult to get reservations or tickets for guests
Logistics Management: Ensures efficient handling and tracking of guest luggage, mail, packages, and deliveries, including short term and long term storage
Problem Resolution: Acts as a primary point of contact for guest complaints or issues, resolving problems promptly and effectively to turn potentially negative experiences into positive ones
Coordination and Communication: Liaises with the front desk, housekeeping, security, and other departments to meet guest needs and coordinate special requests or events
Administrative Duties: Manages administrative tasks such as staff scheduling, maintaining guest records (including preferences for VIPs), and monitoring departmental inventory and equipment

Fulltime

Guest Services Representative

Providing exceptional customer service, handling guest inquiries, and ensuring a...

Location

United States , Glendale

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High school diploma preferred
Minimum of (2) years work-related experience
Event experience preferred
Outstanding organizational skills
Diligence and attention to detail
Exceptional interpersonal skills and a friendly demeanor
Excellent written and verbal communication
Physical stamina and high energy levels
Good problem-solving skills
Ability to perform under stress

Job Responsibility

Greeting guests upon arrival and making them feel welcomed
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Processing meal and beverage requests
Accommodating general and unique requests

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

Parttime

Concierge

The Concierge serves as a knowledgeable and resourceful ambassador of the Dellsh...

Location

United States , Wisconsin Dells

Salary:

15.50 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
degree or coursework in Hospitality or Tourism preferred
Minimum 1–2 years of guest service, concierge, or front office experience in a full-service hotel or resort
Strong knowledge of local area attractions, events, and culture
Exceptional communication, organization, and interpersonal skills
Ability to multitask and prioritize in a fast-paced, guest-facing environment
Professional appearance and demeanor with a genuine passion for service
Proficiency in Microsoft Office and property management systems
Flexible availability including weekends, holidays, and evenings as required by resort operations

Job Responsibility

Welcome and engage with guests in a warm, professional, and proactive manner
Provide detailed information and recommendations on local attractions, dining, shopping, entertainment, and cultural activities
Coordinate reservations for restaurants, transportation, spa services, tours, and entertainment on behalf of guests
Maintain an up-to-date knowledge of resort amenities, events, and promotions
Anticipate guest needs by offering personalized service and thoughtful touches throughout their stay
Handle and follow up on guest requests, deliveries, and special arrangements efficiently and confidentially
Maintain organized guest records, logs, and documentation for follow-up and service continuity
Develop and maintain professional relationships with local businesses, vendors, and tourism partners to provide exceptional service options
Collaborate with the Front Desk, Bell, and housekeeping teams to ensure seamless guest experiences
Uphold confidentiality, discretion, and professionalism in all guest interactions

What we offer

Comprehensive health, dental, and vision coverage
Paid time off and holidays
401(k) with employer match
Associate recognition programs
Exclusive discounts and family perks
Free employee meal daily

Parttime

Bell Desk Coordinator

Four Seasons

Location:
Mexico , La Ribera

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 20, 2026

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