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Bell Captain

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Four Seasons

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Location:
Greece , Mykonos

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Bell Captain forms part of the Front Office team and oversees the resort front drive as well as the flow of the arrival/departure to ensure a seamless experience for our guests, homeowners and patrons.

Job Responsibility:

  • Assists Front Office Manager & Resort Assistant Managers in overseeing the Guest Services Department
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • resolves customer complaints
  • assists customers in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc
  • Responds to all guest requests in an accurate and timely manner
  • Interactions with guest will be in person, phone, FS Chat and by email
  • Oversees and support bellmen and doormen in their daily tasks to ensure seamless arrival & departure experience (delivering luggage to and from room, accompanying guests to their rooms, assisting valet in parking vehicles and pulling vehicles up from parking lot, and assisting with golf cart rides)
  • Work closely with other hotel departments, including sales and catering in coordination special guest or group needs relating to parking services, gift deliveries and bag pulls
  • Conducts standards tests for members of the team and provides coaching / feedback
  • Assists with Administrative duties for Guest Services including inventory upkeep and ordering, Medallia tracking and communication, and other responsibilities as assigned by rooms managers

Requirements:

  • Relevant work experience in a Luxury Hotel
  • Self-driven and a strategic resourcing professional
  • Able to work independently and under pressure in a fast pace working environment
  • Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills
  • Requires ability to operate computer equipment and office equipment
  • Great organizational skills
  • Able to multitask and prioritize
  • All applicants must possess the legal right to work in Greece
What we offer:
  • Competitive Salary and comprehensive Benefits Package
  • Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
  • Ticket Restaurant monthly allowance
  • Complimentary Nights at Four Seasons Hotels & Resorts worldwide
  • Employee Recognition Program
  • Opportunities for Global Travel through Task Forces and Transfers
  • Access to Four Seasons global Training & Development programs

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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