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Bell Attendant

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Four Seasons

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Location:
Spain , Illes Balears

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Bell Attendant is responsible for creating a positive first and last impression for hotel guests by providing a warm welcome, assisting with luggage handling, and offering attentive and personalized service throughout the arrival and departure experience. As a key part of the front-of-house team, the Bellboy plays a vital role in ensuring guest satisfaction and supporting seamless operations in the lobby area.

Job Responsibility:

  • Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel
  • Assists guests descending from cars and issues appropriate valet parking ticket to guests who want car parked
  • Gives verbal greeting to guests arriving or departing on foot
  • Opens hotel doors for all guests
  • Escorts guests to their rooms delivering their luggage upon check-in and picks up luggage from room upon departure
  • Unloads guest luggage from car, tags it and issues claim tickets to the guest
  • Loads guest luggage to car upon their departure
  • Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions
  • Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc
  • Greets all guests passing through Front Door and offers them assistance if needed
  • Provides a high level of cleanliness on the driveway and hotel entrance
  • Works harmoniously and professionally with co-workers and supervisors
  • Ability to project an image of friendliness, professionalism, and willingness to provide personalized services to guests
  • Ability to work closely with the Front Office
  • Ability to keep the Front Desk well informed as to any guest problems, special requests, complaints, etc
  • Ability to maneuver luggage carts, heavy and awkward crates around the hotel
  • Ability to report deficiencies noted in guest room and on guest floors to the Front Desk staff
  • Ability to respond properly in any hotel emergency or safety situation
  • Ability to perform other tasks or projects as assigned by hotel management and staff

Requirements:

  • Reading, writing, and oral proficiency in the English language
  • Must have excellent personal presentation and interpersonal skills
  • Must be able to prioritize and multi-task, and have a high attention to detail
  • Must be able to work a flexible schedule, including days, nights, overnight, weekends & holidays
  • Physical by nature, this position requires standing for 8 hours per shift and requires candidates to have the ability to lift and push
  • High school education or equivalent experience is required
  • Work Experience: 2 Years
  • Languages: Spanish / English
  • Language Ability: High

Nice to have:

  • Warm welcoming smile
  • Positive attitude
  • Knowledgeable about the local area
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Discounts at our hotel restaurants
  • Discounts on local services
  • Possibility of accommodation and transportation to work (at a reduced cost)

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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