Bell Attendant

• Greet guests upon arrival and departure with a friendly and professional demeanor
• Assist guests with their luggage, ensuring safe and efficient handling
• Provide information about the hotel facilities, local attractions, and services
• Escort guests to their rooms, explaining room features and hotel amenities
• Coordinate with other departments to fulfill guest requests and needs
• Handle guest inquiries and complaints promptly and professionally
• Assist with transportation arrangements, including Taxi, Shuttle and Limousine services
• Handle billing and payment transactions efficiently and accurately
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact

• Reading, writing and oral proficiency in Cantonese, Mandarin and English
• Strong communication and interpersonal skills
• Committed to achieving high levels of service excellence and guest contentment
• Knowledge of the local area and attractions is a plus

Knowledge of the local area and attractions is a plus

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals