Bell Attendant

• Greets guests and escorts them to their rooms
• Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive
• Valet guest vehicles in the garage and retrieve when requested
• Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
• Will complete any tasks of a Doorman, Bellman, Valet Driver or House car Attendant
• Works harmoniously and professionally with co-workers and supervisors
• Performs duties related to guests and residents’ seasonal equipment storage or delivery of ski equipment and mountain bikes and related gear
• Performs errands for guests and the hotel that may require local travel off the hotel property
• Ability to use computer systems such as Opera, HotSOS and MS Excel

• Minimum 1+ years of experience in a similar role, in a luxury hotel setting preferred
• Possession of a current US driver's license and proof of clean driving record
• Comfortable driving a variety of vehicles including manual transmissions required
• Requires the ability to multi-task on several items at once
• Must be able to stand/walk for up to eight hours per shift
• The ability to move luggage carts weighing up to 200lbs as well as the ability to lift and carry boxes up to 100lbs required
• Good communication skills
• Flexible schedule required for AM and PM shifts
• Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States
• Ability to speak Spanish a plus

Ability to speak Spanish

• Wage is $16.85 per hour + gratuities
• Winter Season Lifestyle Benefit
• Merchant Pass Available
• 401k participation with company matching program
• Benefits: Medical, Dental and Life Insurance
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
• Employee cafeteria available for meals