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Join the Sandbourne Santa Monica Team. Sandbourne Santa Monica is a design-forward retreat where hospitality is elevated to an art form. Every detail - from our thoughtfully curated interiors to the personalized service we provide - creates a seamless and memorable experience for our guests. We believe in setting the standard for excellence, ensuring each guest receives the highest level of attention, care, and hospitality. As part of our team, you’ll be immersed in an environment that values creativity, precision, and genuine hospitality. We strive to inspire connection, exceed expectations, and create unforgettable moments for every guest who walks through our doors. If you’re passionate about design, service, and delivering best-in-class experiences, we invite you to explore opportunities with us at Sandbourne Santa Monica.
Job Responsibility
Help with the check-in/check-out processes and accommodate guests during their stay in an attentive, courteous, and efficient manner
Approach all encounters with guests and employees in a friendly, service oriented manner
Maintain regular attendance in compliance with company standards
Maintain high standards of personal appearance and grooming
Comply at all times with company standards and regulations
Greet guests in a pleasant manner
Load and unload luggage carts
Escort guests to rooms
Check/store luggage for arrivals and departures with luggage tags
Deliver messages to meeting rooms
Deliver flowers and packages to guest rooms
Complete room changes
Maintain current listing of local and area attractions, special events and activities
Maintain list of local transportation guides, churches, sports arenas, etc.
Assist houseperson with guest requests
Ensure lobby reader board is correct
Provide information, maps and directions as required
Open doors
Requirements
A passion for hospitality and creating extraordinary guest experiences
Strong interpersonal and communication skills
What we offer
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
RSP/401K matching program for eligible associates
Discounts with Crescent managed properties in North America for you & your family members