Bell Attendant

• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions, recommendations for off property, etc.
• The Bell Attendant also provides arriving guests with a hotel orientation
• Escorts guests to their rooms while delivering luggage to room upon check-in
• Picks up luggage from room upon departure, moving the luggage to storage or the Front Drive
• Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards
• Helps resolve customer complaints, and resolve issues related to the front drive
• Will complete any tasks of a Doorman, Bellman, Valet Driver or House car Attendant in absence of coworkers or when necessary
• Works harmoniously and professionally with co-workers and supervisors
• Performs duties related to guests and residents’ seasonal equipment storage or delivery of ski equipment and mountain bikes and related gear when needed
• Assist the Concierge and Front Desk with deliveries, tasks and special requests
• Performs errands for guests and the hotel that may require local travel off the hotel property

• Good communication and fluent English skills are required
• Flexible schedule with the ability to work all shifts, weekends and holidays
• Ability to use computer systems such as Opera, HotSOS and MS Excel
• Ability to push, pull or lift up to 60lbs through out shift
• Ability to stand and walk up to 8 hours per shift
• Successful candidate must possess legal work authorization in the United States

We are looking for individuals who possess a high level of attention to detail and a strong work ethic

• Discounted housing available
• Employee Travel Program
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage