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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Bell Attendant

United States, Waikiki Employment contract 19.79 - 24.74 USD / Hour · Job Posted June 04, 2026
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Job Responsibility

  • Greet and escort guests to rooms
  • Open doors and assist guests/visitors entering and leaving property
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
  • Identify and explain room features to guests
  • Transport guest luggage to and from guest rooms and/or designated bell area
  • Assist with luggage storage and retrieval
  • Assist guests/visitors in and out of vehicles
  • Supply guests with directions
  • Arrange transportation for guests/visitors
  • Communicate parking procedures to guests/visitors
  • Follow all company policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Maintain awareness of undesirable persons on property premises
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
  • Read and visually verify information in a variety of formats
  • Move at a speed required to respond to work situations
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • License or Certification: None
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