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Four Seasons Logo Four Seasons · Hospitality and Tourism

Bell attendant

Canada, Montreal · Job Posted May 29, 2026
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Job Responsibility

  • Welcome guests arriving at the hotel, if possible by using their name
  • Manage guest luggage from time of arrival till time of departure. Direct guests to the front desk
  • Ensure proper flow of traffic within the area around the hotel and direct cars and taxis accordingly
  • Help guests with itineraries, recommendations and information about the city and its activities. Call taxis when requested to. Transport guest luggage
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events
  • Greet all persons who pass by the hotel’s entrance and offer them assistance
  • Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Manual
  • Works harmoniously and professionally with co-workers and supervisors
  • Provides a high level of cleanliness in the lobby and luggage storage room
  • Assists guests at the Concierge Desk if need be
  • Accomplish all other associated tasks

Requirements

  • Available to work at any shift including, morning, afternoon, evening and overnight
  • Ability to communicate in French
  • a beginner level of English is sufficient to answer simple requests and ensure that they are addressed correctly
  • Basic knowledge of Downtown Montréal as well as its main cultural and culinary points of interest
  • Have a good resistance to stress and manage it positively and effectively
  • Be comfortable in a fast-paced environment
  • Demonstrate a very good team spirit
  • Interest and ability to provide outstanding service to our internal, external customers and our suppliers
  • Be organized, meticulous and resourceful
  • 1-2 years’ experience in a similar position
  • Post-secondary degree in hotel management, administration or related field

Nice to have

  • 1-2 years’ experience in a similar position
  • Post-secondary degree in hotel management, administration or related field

What we offer

  • Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.)
  • Discounts at MARCUS Restaurant and the Guerlain Spa
  • Employee recognition programs (Employee of the Month, anniversary celebrations, etc.)
  • Complimentary meals per shift at Café 1440
  • Employer-contributed retirement plan
  • Paid vacation plus two additional floating holidays per year
  • Strong training and development programs
  • Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability)
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