Bell and Valet Attendant

• Transporting guests’ luggage to and from rooms
• Explaining the hotel’s facilities, services and operations
• Completing guests/visitors' deliveries and messages as requested
• Storing and retrieving luggage at the guest’s request
• Parking and retrieving guest’s vehicle in a timely manner
• Receives guests warmly and politely and uses guests’ name whenever possible
• Explains all features of the guest room to the guest
• Always points out emergency exit located nearest the room
• Conducts self in a professional manner at all times
• Checks work schedule on a regular basis
• Stores and retrieves luggage, boxes, golf clubs, for guests
• Completes guests’ and visitors’ deliveries as assigned
• Delivers messages to guests’ room/meeting room, etc.
• Delivers mail, newspaper, and departmental deliveries as assigned
• Maintains an orderly work place
• Executes room changes for guests efficiently and courteously
• Monitors appearance and condition of lobby
• Responsible for completion of gift or amenity deliveries
• Opens reception building’s exterior doors for arriving guests
• Sincere and warm interaction with all guests
• Follow and deliver 5 Star services’ standards

• Must be a naturally enthusiastic, centered, and organized person
• Must possess excellent communication skills with a pleasant personality and ability to make frequent eye contact
• Ability to write, read, count, and file alphabetically and numerically with precision
• Ability to operate basic office equipment
• computer and related programs, fax, copier, scanner, etc.
• Capable of remembering guest names, and using them frequently
• Must be able to see, hear and speak clearly
• Valid CA driver’s license and an acceptable driving record
• High School diploma or equivalent acceptable experience
• Must be able to lift and carry at least 50 lbs
• Must have valid Alcohol Server Certification within 30 days of hire
• Must have a clean driving record and ability to drive a standard transition
• Weekend and holidays availability required

Energetic and reliable team player with a positive attitude and a desire to create an amazing guest experience

• Generous Paid Time Off program
• Health Insurance
• 401k Retirement Option
• Five star hospitality training
• Opportunity for advancement
• Employee discount programs
• Free parking