Behavioral Health Patient Navigator Job at University of Rochester (Rochester)

Medical Social Worker

The Medical Social Worker is a key member of Oak Street Health Centers, contribu...

Location

United States , Flint

Salary:

46597.00 - 101228.00 USD / Year

CVS Health

Expiration Date

April 09, 2026

Requirements

Master of Social Work degree required from a school of social work accredited by the Council on Social Work Education (CSWE)
Minimally licensed in the state where OSH Center is located
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
Proficient computer skills (including Microsoft, GSuite, and electronic medical records)
US work authorization

Job Responsibility

Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits
Partner with the patient and their support persons (if necessary) to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan
Maintain extensive knowledge of community resources and make referrals, as appropriate, to help ensure the patient's healthcare and psychosocial needs are met
Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits
Provide both longitudinal and episodic comprehensive care coordination with the ultimate goal of empowering patients to independently manage their health conditions and have increased quality of life
Educate patients on supportive care options (including advance care planning and end-of-life care) and provide goals of care counseling, support, and advocacy at all stages of the patient journey
Provide psychoeducation to patients and families surrounding life stage and disease-specific issues, including dementia, adjustment to illness, aging, caregiver support, etc.
Meet with care teams to collaborate and generate creative solutions to patient issues, and spearhead intervention in situations with complex psychosocial dynamics
Complete concise and comprehensive documentation on time to ensure that all care team members have visibility into the status of MSW interventions
Partner with Community Health Workers and provide clinical guidance and consultation regarding complex patient needs to these team members

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost wellness programs (including wellness screenings, tobacco cessation and weight management programs, confidential counseling, financial coaching)
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

New

Benefit Verification Specialist I

The Benefit Verification Specialist I plays a key role in ensuring that front-en...

Location

United States , Oconomowoc

Salary:

Not provided

Rogers Behavioral Health

Expiration Date

Until further notice

Requirements

High school diploma required
Minimum 1 year of experience in healthcare, insurance, patient access, billing, revenue cycle, or a related administrative role preferred
Experience with insurance verification, managed care plans, or behavioral health benefits strongly preferred
Computer skills required, including navigating multiple monitors, payer portals, EHR systems (Cerner preferred), Microsoft Office (Outlook, Word, Excel), and real-time documentation tools
High accuracy and attention to detail in data entry, documentation, and interpreting patient financial responsibility (deductibles, copays, coinsurance)
Strong communication and problem-solving skills, including professional phone etiquette with payers, clear written documentation, time-management, and critical thinking
Commitment to confidentiality and HIPAA compliance while handling sensitive patient and insurance information

Job Responsibility

Verify behavioral health insurance benefits for patients and potential patients
Spend significant time on the phone and online with insurance and managed care companies to confirm behavioral health coverage, limitations, referrals and authorization requirements
Use online payer portals as well as facility resources, managed care grids to accurately receive, interpret, and document benefit information
Accurately document quote of benefit details in Cerner, using correct dropdown selections, updating required fields, and assigning items to follow-up worklists as appropriate
Maintain high-level multitasking by actively working in multiple systems at once, verifying benefits, completing portal checks, correcting registration or demographic errors, and documenting results in Cerner
Audit demographic, insurance and financial data daily to ensure accuracy for encounters
Communicate with admissions, care coordination and utilization review teams to ensure accuracy of accounts
Identify potential coverage issues and escalate appropriately to avoid admission delays
Knowledge of Rogers programs and the facility’s admission, insurance authorization, and billing processes
Support departmental goals and team development

What we offer

Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)

Fulltime

Licensed Vocation Nurse

The Home Health Licensed Vocational Nurse provides direct patient care in a pati...

Location

United States , La Mirada

Salary:

28.00 - 45.00 USD / Hour

The Muse

Expiration Date

Until further notice

Requirements

Current California license as a Licensed Vocational Nurse in good standing
A minimum of one year nursing experience, preferably in an acute care facility with a medical-surgical background
Current CPR card
Current California driver's license and valid auto insurance
Ability to work well with others, ability to organize and make effective use of time
With consideration to age, utilizes the approved process to resolve biophysical, psychological, educational and environmental needs to patient/significant others when administering care
Competent to complete basic nursing procedures
Cognizant of home health standards and practices
Computer skills and ability to navigate an electronic health record

Job Responsibility

Provides direct patient care in a patient’s place of residence under the direction/supervision of a Registered Nurse
Provides nursing care within the scope of practice for licensed vocational nursing and accepts responsibility of individual nursing actions, competence, decisions and behavior in the course of vocational nursing practice
Demonstrates performance consistent with the PIH Health vision of Patients First

What we offer

HEALTH AND WELLNESS
PARENTAL BENEFITS
WORK FLEXIBILITY
OFFICE LIFE AND PERKS
VACATION AND TIME OFF
FINANCIAL AND RETIREMENT
PROFESSIONAL DEVELOPMENT
DIVERSITY AND INCLUSION

Fulltime

Mental Health Therapist

Ellie Mental Health is excited to welcome a new Therapist to our Kingwood, TX Cl...

Location

United States , Kingwood

Salary:

45000.00 - 90000.00 USD / Year

Ellie Mental Health

Expiration Date

Until further notice

Requirements

Earned master’s degree from an accredited graduate program in the field of psychology, counseling, or social work
Individually licensed in Texas with the Texas Behavioral Health Executive Council (TBHEC) with an active license in good standing
Strong candidates will have at least ONE (1) year of professional experience working as a paid licensed therapist in the counseling field
Strong ties to community resources and referral partners in Kingwood, TX and surrounding areas
Professional counseling experience with children, adolescents, teens, and adults
Committed to always doing what is ethically, legally, and morally right
Effective written and verbal communication skills
Ability to complete and submit documentation of services and other clinical or employment documents in a timely manner
Ability to demonstrate and model stable, appropriate boundaries with patients
Adept at learning and navigating Electronic Health Record (EHR) systems

Job Responsibility

For Full-Time status clinicians must maintain a caseload of a minimum of 25 client hours per week
For Part-Time status clinicians must maintain a caseload of a minimum of 15 client hours per week
Collaboration with clinic leadership team to implement strategies for clinical efficiency to improve patient care and quality of services
Collaboration with clinic leadership team to implement all required policies and procedures
Provide timely response to concerns raised by clients, clinicians, or external stakeholders
Monitor and manage individual in-office schedules and office supplies
Attend and participate in all clinical staff meetings, trainings, and related clinic events
Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
Utilize creativity in interventions to help clients achieve and exceed goals
Prepare and submit individual documentation for each session per company guidelines and protocol

What we offer

Beautiful, fully furnished offices
Flexible scheduling during weekdays and weekends
An environment that fosters a healthy work-life balance
A clinic culture that promotes personal and professional guidance, growth, and support
Competitive compensation
Hourly pay structure PLUS commission on insurance claims
Pay for administrative duties such as case consultation and documentation
Paid holidays
Paid Time Off (PTO) accrual
Paid Professional Liability Insurance

Bilingual Mental Health Therapist

Ellie Mental Health is excited to welcome a new Therapist to our Kingwood, TX Cl...

Location

United States , Kingwood

Salary:

41500.00 - 85000.00 USD / Year

Ellie Mental Health

Expiration Date

Until further notice

Requirements

Fluent in Spanish
Earned master’s degree from an accredited graduate program in the field of psychology, counseling, or social work
Individually licensed in Texas with the Texas Behavioral Health Executive Council (TBHEC) with an active license in good standing
Strong candidates will have at least ONE (1) year of professional experience working as a paid licensed/pre-licensed therapist in the counseling field
Strong ties to community resources and referral partners in Kingwood, TX and surrounding areas
Professional counseling experience with children, adolescents, teens, and adults
Committed to always doing what is ethically, legally, and morally right
Effective written and verbal communication skills
Ability to complete and submit documentation of services and other clinical or employment documents in a timely manner
Ability to demonstrate and model stable, appropriate boundaries with patients

Job Responsibility

For Full-Time status clinicians must maintain a caseload of a minimum of 25 client hours per week
For Part-Time status clinicians must maintain a caseload of a minimum of 15 client hours per week
Collaboration with clinic leadership team to implement strategies for clinical efficiency to improve patient care and quality of services
Collaboration with clinic leadership team to implement all required policies and procedures
Provide timely response to concerns raised by clients, clinicians, or external stakeholders
Monitor and manage individual in-office schedules and office supplies
Attend and participate in all clinical staff meetings, trainings, and related clinic events
Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
Utilize creativity in interventions to help clients achieve and exceed goals
Prepare and submit individual documentation for each session per company guidelines and protocol

What we offer

Beautiful, fully furnished offices
Flexible scheduling during weekdays and weekends
An environment that fosters a healthy work-life balance
A clinic culture that promotes personal and professional guidance, growth, and support
Competitive compensation
Hourly pay structure PLUS commission on insurance claims
Monthly performance bonuses
Paid holidays
Paid Time Off (PTO) accrual
Paid Professional Liability Insurance

New

Medical Assistant II- Behavioral Health

Department: 02040 AMG Downers Grove 3743 Highland Ave - Behavioral Health. Statu...

Location

United States , Downers Grove

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA)
Two years of experience in a clinical practice setting as a Medical Assistant
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency
Excellent communication and interpersonal skills
ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
Demonstrates customer service skills that support a positive patient experience

Job Responsibility

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.)
Assists provider with or performs procedures as ordered
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
Point of Care testing (POCT) per standing order/provider order
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
Administers medications and vaccines safely following the rights of medication administration
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
Demonstrates effective and timely communication, teamwork, and appropriate escalation
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Medical Assistant II- Behavioral Health

Location

United States , Downers Grove

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA)
Two years of experience in a clinical practice setting as a Medical Assistant
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency
Excellent communication and interpersonal skills
ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
Demonstrates customer service skills that support a positive patient experience

Job Responsibility

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.)
Assists provider with or performs procedures as ordered
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
Point of Care testing (POCT) per standing order/provider order
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
Administers medications and vaccines safely following the rights of medication administration
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
Demonstrates effective and timely communication, teamwork, and appropriate escalation
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Social Worker Clinic

This position will provide social work support to the Aurora St. Luke's Hospital...

Location

United States , Milwaukee; Aurora

Salary:

30.70 - 46.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Social Worker license issued by the state of Wisconsin. Advance Practice Social Worker
Master's Degree in Social Work.
Typically requires 1 year of experience in providing social work services within a complex care system.
Experience with a wide range of ages and multidisciplinary team experience.
Demonstrated knowledge of social work principles and methods, and the ability to apply these in a health care setting.
Demonstrated decision-making, team building, time management, customer service, and conflict resolution skills.
Excellent oral and written communication skills.
Intermediate computer skills including word processing, presentation applications and electronic mail.
Demonstrated organization and time management skills.
Ability to work with a multidisciplinary team.

Job Responsibility

Performs culturally responsive psychosocial screening and assessment to identify social, psychological, behavioral, economic, and environmental needs of outpatients and their families.
Develops goals related to the social, psychological, behavioral, economic, and environmental needs of the patient and family, and in alignment with the patient’s overall health goals.
Provides appropriate social work and therapeutic interventions to facilitate the execution of the social care plan.
Provides education to patients and families regarding Advance Care Planning for health care decision-making and assists with the execution of those documents as necessary.
Facilitates safe and effective transitions to home and community.
Serves as integral member of health care team supporting team-based approach to care management.
Provides patient navigation and advocacy services.
Participates in research activities.
Provides strength-based, social work services to diverse patient populations using a cultural humility framework and grounded in principles of trauma-informed care.

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions.

Parttime

Behavioral Health Patient Navigator

University of Rochester

Location:
United States of America , Rochester

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Behavioral Health Patient Navigator

Medical Social Worker

Benefit Verification Specialist I

Licensed Vocation Nurse

Mental Health Therapist

Bilingual Mental Health Therapist

Medical Assistant II- Behavioral Health

Medical Assistant II- Behavioral Health

Social Worker Clinic

Behavioral Health Patient Navigator

University of Rochester

Location:United States of America , Rochester

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Behavioral Health Patient Navigator

Medical Social Worker

Benefit Verification Specialist I

Licensed Vocation Nurse

Mental Health Therapist

Bilingual Mental Health Therapist

Medical Assistant II- Behavioral Health

Medical Assistant II- Behavioral Health

Social Worker Clinic

Location:
United States of America , Rochester

Category:
Health and Beauty

Contract Type:
Not provided

Job Posted:
February 20, 2026