Behavioral Health Patient Navigator Job at University of Rochester (Rochester)

Behavioral Health Care Navigator

Bamboo Health is building a team of compassionate clinicians who are committed t...

Location

United States

Salary:

Not provided

Bamboo Health

Expiration Date

Until further notice

Requirements

2+ years of experience working as a Community Health Worker, Social Worker, or other patient-facing customer service healthcare setting
active certification as a Community Health Worker or similar certification or licensed social work highly preferred
1-2 years of patient outreach and engagement experience or similar background initiating patient relationships built on trust
2+ years of experience working in a metric/quota-driven environment and/or with high-volume targets
results driven with a proven track record of exceeding performance indicators
access to a quiet, HIPAA compliant and internet connected space to perform clinical duties
demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, mental health conditions or substance use disorders
experience working in fast-paced, rapidly changing work environments
ability to thrive in a dynamic, fast-paced, and ever-changing startup environment, demonstrating the ability to navigate ambiguity and embrace challenges with resilience and flexibility

Job Responsibility

Primarily work in a virtual setting to support individuals with mental health conditions and substance use disorders, diagnosed and undiagnosed, and unmet needs with respect to social services
perform initial and ongoing virtual outreach using an omnichannel approach to a qualified population with the goal of engaging identified individuals to understand the needs and barriers to care
utilize motivational interviewing techniques to understand the individual’s care goals
screen for unmet behavioral health, social service and physical health conditions and needs
identify clinical needs and triage escalations, providing brief interventions, as necessary
identify and address barriers to definitive behavioral health care
identify the appropriate level of evidence-based care for the individual, as applicable
support navigation of that individual to appropriate care, including behavioral health and/or primary care, as applicable
support post-care follow-up

Medical Assistant II- Behavioral Health

Department: 02040 AMG Downers Grove 3743 Highland Ave - Behavioral Health. Statu...

Location

United States , Downers Grove

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA)
Two years of experience in a clinical practice setting as a Medical Assistant
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency
Excellent communication and interpersonal skills
ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
Demonstrates customer service skills that support a positive patient experience

Job Responsibility

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.)
Assists provider with or performs procedures as ordered
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
Point of Care testing (POCT) per standing order/provider order
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
Administers medications and vaccines safely following the rights of medication administration
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
Demonstrates effective and timely communication, teamwork, and appropriate escalation
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Medical Assistant II- Behavioral Health

Location

United States , Downers Grove

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA)
Two years of experience in a clinical practice setting as a Medical Assistant
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency
Excellent communication and interpersonal skills
ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
Demonstrates customer service skills that support a positive patient experience

Job Responsibility

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.)
Assists provider with or performs procedures as ordered
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
Point of Care testing (POCT) per standing order/provider order
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
Administers medications and vaccines safely following the rights of medication administration
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
Demonstrates effective and timely communication, teamwork, and appropriate escalation
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Medical Assistant II- Behavioral Health

Location

United States , Downers Grove

Salary:

22.90 - 34.35 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA)
Two years of experience in a clinical practice setting as a Medical Assistant
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency
Excellent communication and interpersonal skills
ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
Demonstrates customer service skills that support a positive patient experience

Job Responsibility

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.)
Assists provider with or performs procedures as ordered
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
Point of Care testing (POCT) per standing order/provider order
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards
Administers medications and vaccines safely following the rights of medication administration
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
Demonstrates effective and timely communication, teamwork, and appropriate escalation
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Behavior Health Care Navigator

Bamboo Health is building a team of compassionate clinicians who are committed t...

Location

United States

Salary:

Not provided

Bamboo Health

Expiration Date

Until further notice

Requirements

2+ years of experience working as a Community Health Worker, Social Worker, or other patient-facing customer service healthcare setting
active certification as a Community Health Worker or similar certification or licensed social work highly preferred
1-2 years of patient outreach and engagement experience or similar background initiating patient relationships built on trust
2+ years of experience working in a metric/quota-driven environment and/or with high-volume targets
You are results driven with a proven track record of exceeding performance indicators
Access to a quiet, HIPAA compliant and internet connected space to perform clinical duties
Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, mental health conditions or substance use disorders
Experience working in fast-paced, rapidly changing work environments
Someone who can thrive in a dynamic, fast-paced, and ever-changing startup environment, demonstrating the ability to navigate ambiguity and embrace challenges with resilience and flexibility

Job Responsibility

Primarily work in a virtual setting to support individuals with mental health conditions and substance use disorders, diagnosed and undiagnosed, and unmet needs with respect to social services
Perform initial and ongoing virtual outreach using an omnichannel approach to a qualified population with the goal of engaging identified individuals to understand the needs and barriers to care
Utilize motivational interviewing techniques to understand the individual’s care goals
Screen for unmet behavioral health, social service and physical health conditions and needs
Identify clinical needs and triage escalations, providing brief interventions, as necessary
Identify and address barriers to definitive behavioral health care
Identify the appropriate level of evidence-based care for the individual, as applicable
Support navigation of that individual to appropriate care, including behavioral health and/or primary care, as applicable
Support post-care follow-up

Fulltime

Registered Nurse Clinical Coordinator Navigator Womens Health

Location

United States , Chicago

Salary:

35.50 - 53.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Graduate from accredited school of nursing
5+ years of nursing experience
BSN preferred
Leadership experience preferred
Knowledge of OSHA, FMLA, ADA, DOT regulations, CDC guidelines, Workman’s Comp Laws if applicable
Good communication skills
Proficient with keyboard and computers
Good time management and organizational skills
Current RN Licensure in State of Illinois
Current CPR certification

Job Responsibility

Participates in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines and followed by the healthcare team
Takes a lead role with the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Performs clinical duties as determined by the needs of the practice site(s) or as assigned by his/her manager
Supports a safe environment for patients and associates through effective monitoring of staff compliance to established standards of care, policies and procedures and HIPAA compliance
Ensures associates are up-to-date with all safety training and certifications
Utilizes information to implement process changes and staff education
Leads and participates in site clinical integration activities
Identifies, evaluates, and resolves potential safety problems

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Registered Nurse Clinical Coordinator Navigator Womens Health

Location

United States , Chicago

Salary:

35.50 - 53.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Graduate from accredited school of nursing
5+ years of nursing experience
BSN preferred
Leadership experience preferred
Knowledge of OSHA, FMLA, ADA, DOT regulations, CDC guidelines, Workman’s Comp Laws if applicable
Good communication skills
Proficient with keyboard and computers
Good time management and organizational skills
Current RN Licensure in State of Illinois
Current CPR certification

Job Responsibility

Participates in the delivery of quality clinical care
Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines
Takes a lead role with the clinical team to meet/exceed CI goals
Assists physicians and associates in managing patient registries
Performs clinical duties as determined by the needs of the practice site(s) or as assigned by his/her manager
Supports a safe environment for patients and associates through effective monitoring of staff compliance to established standards of care, policies and procedures and HIPAA compliance
Ensures associates are up-to-date with all safety training and certifications
Utilizes information to implement process changes and staff education
Leads and participates in site clinical integration activities
Identifies, evaluates, and resolves potential safety problems

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Patient Care Manager - Oncology Nurse Navigator

The Patient Care Manager is a Registered Nurse who provides unit leadership and ...

Location

United States , Palo Alto

Salary:

89.01 - 117.94 USD / Hour

Stanford Health Care

Expiration Date

Until further notice

Requirements

Bachelors and/or Masters in Nursing from an accredited college or university
Three (3) years of progressively responsible and directly related work experience
Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers
Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines
Ability to develop programs and lead process improvement projects
Ability to establish the strategic direction and business plans for a functional group
Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care delivery
Ability to provide leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource and mentor
Ability to supervise, coach, mentor, train, and evaluate work results
Ability to use information and keep abreast of developments in technology to communicate, manage knowledge, mitigate error, and support decision-making in patient care

Job Responsibility

Ensures the effective delivery of competent, compassionate, and efficient patient care by planning, organizing, and directing the nursing services of unit(s), including the assessment of patients, implementation of physicians' orders, treatment plans and medical procedures, administration of medication and record keeping of same as well as by monitoring and evaluating patient care processes and outcomes for the patient care unit(s)
coordinates nursing activities with those of other services or disciplines
Communicates in a clear and effective manner to enhance team effectiveness, manage conflicts, engage employees and interdisciplinary colleagues in unit activities and performance changes
Collaborates with others within the unit and with all hospital departments and disciplines to enhance problem solving, decision making and performance improvement
Plans and forecasts the department budget by calculating required FTES, planning annual budgets, interpreting payroll and other key fiscal reports, projecting workload as well as monitoring and enhancing productivity
Performs variance analysis by interpreting financial performance and identifying key drivers
Identifies unit/capital budget needs in collaboration with physician and nursing colleagues
Plans and implements staff scheduling, position controls and attendance control procedures
Directs the personnel management of the employees assigned to the department consistent with state and federal labor laws, collective bargaining agreements, and nursing service and hospital philosophy, goals and policy
Ensures that new staff is interviewed, hired, trained, oriented, precepted and evaluated

Fulltime

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Behavioral Health Patient Navigator

Job Description

Job Responsibility

Requirements

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