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The Specialty Behavioral Health Oncology Nurse role is focused on supporting members living concurrently with cancer and with high-complexity, persistent, and multifactorial behavioral health needs. This role will partner closely with our Care Team, including Social Work and Community Health Workers, to address barriers related to behavioral health - serving as the nursing expert, addressing symptom management and clinical education. This role reports to our RN Care Team Lead.
Job Responsibility:
Conduct clinical assessments, monitor for changes in health, coordinate care, and educate members and caregivers about their diagnosis and treatment using telemedicine and telephonic platforms
provide ongoing, longitudinal nursing support for members whose behavioral health concerns range from mild adjustment related coping support needs to more severe mental illness
monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences
build strong, trusting relationships with providers to optimize care and prevent readmissions
conduct telephonic assessments, including pain assessments and medication reconciliation
partner with non-clinical Care Team members to support the member's social determinants of health needs
ensure members have access to medications and appointments, providing referrals and support as appropriate
be available for urgent clinical escalations and clinical consult support
provide timely, high-quality care to members while upholding established productivity, quality, responsiveness, and performance expectations
monitor assigned queue items, scheduled calls, and Slack communications to ensure timely follow-up and documentation
route urgent or complex issues to the appropriate care team members or leaders
adhere to Care Team policies, procedures, clinical protocols, and documentation standards
prepare charts in advance with up-to-date member information and actively participate in interdisciplinary case conferences
participate in huddles and pod meetings to provide updates and support coordinated care delivery
collaborate with cross functional stakeholders
contribute to a team culture grounded in adaptability, resilience, professionalism, and a solutions-focused mindset