CrawlJobs Logo

Behavioral Health - Case Manager II

elevancehealth.com Logo

Elevance Health

Location Icon

Location:
United States of America , Boston

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

70664.00 - 110814.00 USD / Year

Job Description:

The Behavioral Health - Case Manager II is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise such as Eating Disorders (ED) Maternity Alcohol / Drug Autism Spectrum Disorders (ASD) etc.

Job Responsibility:

  • Responds to more complex cases and account specific requests
  • Uses appropriate screening criteria, knowledge and clinical judgment to assess member needs
  • Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment
  • Monitors and evaluates effectiveness of care plan and modifies plan as needed
  • Supports member access to appropriate quality and cost effective care
  • Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers
  • Serves as a resource to other BH Case Mgrs
  • Participates in cross-functional teams, projects and initiatives

Requirements:

  • Requires MA/MS in social work, counseling or a related behavioral health field or a degree in nursing
  • minimum of 3 years of clinical experience in social work, counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
  • any combination of education and experience which would provide an equivalent background
  • Current active unrestricted license such as RN, LCSW, LMHC, LICSW, LPC (as allowed by applicable state laws), LMFT, LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required
  • Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders
  • Managed care experience required

Nice to have:

  • Extensive experience with Massachusetts state agencies - DMH/DCF STRONGLY PREFERRED
  • Experience in health coaching and motivational interviewing techniques preferred
What we offer:
  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs
  • medical, dental, vision, short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources

Additional Information:

Job Posted:
March 21, 2026

Expiration:
March 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Behavioral Health - Case Manager II

New

Behavioral Health - Care Manager II - Autism

The Behavioral Health - Care Manager II - Autism is responsible for managing psy...
Location
Location
United States of America , Virtual
Salary
Salary:
Not provided
elevancehealth.com Logo
Elevance Health
Expiration Date
March 27, 2026
Flip Icon
Requirements
Requirements
  • MA/MS in social work counseling or a related behavioral health field or a degree in nursing
  • Minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment
  • Current active unrestricted license such as RN, LCSW, LMSW, LMHC, LPC, LBA (as allowed by applicable state laws), LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required
  • For states that do not require licensure a Board Certified Behavioral Analyst (BCBA) is also acceptable if all of the following criteria are met: performs UM approvals only, reviews requests for Applied Behavioral Analysis (ABA) services only, and there is licensed staff supervision
  • Previous experience in case management/utilization management required
  • Prior managed care experience required
Job Responsibility
Job Responsibility
  • Managing psychiatric and substance abuse or substance abuse disorder facility-based and outpatient professional treatment health benefits through telephonic or written review
  • Uses appropriate screening criteria knowledge and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare in a cost effective setting in accordance with UM Clinical Guidelines and contract
  • Refers cases to Peer Reviewers as appropriate
  • Performs psychiatric and substance abuse or substance abuse disorder assessment coordination implementation case planning monitoring and evaluating to promote quality member outcomes to optimize member health benefits and to promote effective use of health benefits and community resources
  • Will serve as a resource to other BH Care Managers
  • Assists with more complex cases and may participate in inter and intradepartmental teams projects and initiatives
What we offer
What we offer
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs (unless covered by a collective bargaining agreement)
  • Medical
  • Dental
  • Vision
  • Short and long term disability benefits
  • 401(k) +match
  • Stock purchase plan
  • Fulltime
!
Read More
Arrow Right
New

Behavioral Health - Care Manager II - Autism - BCBA - LBA

The Behavioral Health - Care Manager II - Autism is responsible for managing psy...
Location
Location
United States of America , Virtual
Salary
Salary:
Not provided
elevancehealth.com Logo
Elevance Health
Expiration Date
March 27, 2026
Flip Icon
Requirements
Requirements
  • MA/MS in social work counseling or a related behavioral health field or a degree in nursing
  • Minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment
  • Current active unrestricted license such as RN, LCSW, LMSW, LMHC, LPC, LBA (as allowed by applicable state laws), LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required
  • For states that do not require licensure a Board Certified Behavioral Analyst (BCBA) is also acceptable if all of the following criteria are met: performs UM approvals only, reviews requests for Applied Behavioral Analysis (ABA) services only, and there is licensed staff supervision
  • Previous experience in case management/utilization management required
  • Prior managed care experience required
Job Responsibility
Job Responsibility
  • Manage psychiatric and substance abuse or substance abuse disorder facility-based and outpatient professional treatment health benefits through telephonic or written review
  • Use appropriate screening criteria knowledge and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare in a cost effective setting in accordance with UM Clinical Guidelines and contract
  • Refer cases to Peer Reviewers as appropriate
  • Perform psychiatric and substance abuse or substance abuse disorder assessment coordination implementation case planning monitoring and evaluating to promote quality member outcomes to optimize member health benefits and to promote effective use of health benefits and community resources
  • Serve as a resource to other BH Care Managers
  • Assist with more complex cases and may participate in inter and intradepartmental teams projects and initiatives
What we offer
What we offer
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs (unless covered by a collective bargaining agreement)
  • Medical
  • Dental
  • Vision
  • Short and long term disability benefits
  • 401(k) +match
  • Stock purchase plan
  • Fulltime
!
Read More
Arrow Right
New

Behavioral Case Manager II

The Behavioral Case Manager II is responsible for performing is case management ...
Location
Location
United States , Richmond; Norfolk; Chesapeake; Hampton; Leesburg; Smithfield; Suffolk; Virginia Beach; Williamsburg
Salary
Salary:
Not provided
elevancehealth.com Logo
Elevance Health
Expiration Date
April 11, 2026
Flip Icon
Requirements
Requirements
  • MA/MS in social work counseling or a related behavioral health field or a degree in nursing
  • Minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
  • Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required
  • Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders
Job Responsibility
Job Responsibility
  • Provide case management services to individuals with serious mental illness (SMI), including those with co‑occurring substance use disorders and/or significant physical health conditions
  • Deliver services primarily through telephonic outreach, with the possibility of in‑person/face‑to‑face visits when clinically necessary
  • Conduct regular outreach to assigned members to build rapport, assess needs, link to needed services/resources and provide short-term support (up to 6 months)
  • Support members by helping them navigate urgent and non-urgent needs and connecting them to appropriate resources
  • Responds to more complex cases and account specific requests
  • Uses appropriate screening criteria knowledge and clinical judgment to assess member needs
  • Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment
  • Monitors and evaluates effectiveness of care plan and modifies plan as needed
  • Supports member access to appropriate quality and cost-effective care
  • Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers
What we offer
What we offer
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs (unless covered by a collective bargaining agreement)
  • Medical, dental, vision, short and long term disability benefits
  • 401(k) +match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
  • Fulltime
Read More
Arrow Right

Care Management Specialist II, D-SNP Team

The Care Management Specialist II utilizes clinical skills and training to perfo...
Location
Location
United States , Los Angeles
Salary
Salary:
88854.00 - 142166.00 USD / Year
lacare.org Logo
L.A. Care Health Plan
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's Degree in Nursing for Registered Nurses OR Master's Degree in Social Work for Licensed Clinical Social Workers
  • Minimum of 3 years of recent care management experience with responsibilities of managing complex acute or chronic conditions in collaboration with members and interdisciplinary care professionals in a hospital, medical group or managed care setting, such as a health insurance environment and/or experience as care manager in home health or hospice environments
  • Experience providing care management with complex/catastrophic conditions
  • Current knowledge of clinical standards of care and disease processes
  • Critical thinking skill
  • Excellent customer service skills
  • Ability to clinically analyze the most complex cases involving highly acute physical health, behavioral health, complex/catastrophic and/or psychosocial issues to determine and implement the most effective member-centered interventions
  • Ability to triage immediate member health and safety risks
  • Ability to sensitively manage member or family responses associated with high acuity cases and support effective coping
  • Strong verbal and written communications skills to consult effectively with interdisciplinary teams, coordinate care with members and their families, and other internal and external stakeholders
Job Responsibility
Job Responsibility
  • Utilizes clinical skills and training to perform essential functions of care management for identified and assigned member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines
  • Manages a specified caseload across the entire continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases
  • Management of the caseload assigned by Manager includes: coordinating health care benefits, providing education and facilitating member access to care in a timely and cost-effective manner
  • Collaborates and communicates with member, family, and interdisciplinary health team to promote wellness and member empowerment, while ensuring access to appropriate services across the healthcare continuum and maximizing member benefit
  • Serves as clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health care team
  • Provides direction and assistance to Care Coordinators and to Community Health Workers (CHW) of members needs including the need for special educational mailings, reminder calls, satisfaction surveys, incentives or any additional service needs according to specific program guidelines
  • Uses claims processing and care management software to look up member information, document contacts, and track member progress
  • Applies clinical knowledge and experience to evaluate information regarding prospective care management members referred by health risk assessment (HRA), risk stratification, predictive modeling, provider’s utilization review vendors, members, Call Center, claims staff, Health Homes Program (HHP) eligibility or other data sources to determine whether care management intervention is necessary to meet the member's needs
  • Conducts Care Management services for the most complex and vulnerable members including: engaging in member centric communication which includes the interdisciplinary team, providers and family or authorized representatives
  • reviewing member claims histories and identifies intervention opportunities through the professional standards of practice
What we offer
What we offer
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)
  • Fulltime
Read More
Arrow Right

Technical Support Engineer II - Applications

The GoFundMe Pro team is searching for our next Technical Support Engineer 2 - A...
Location
Location
Argentina , Buenos Aires
Salary
Salary:
Not provided
gofundme.com Logo
GoFundMe
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in technical support engineering
  • Proven experience with SaaS application integrations
  • Expertise in CRM platforms, such as Salesforce
  • Excellent oral and written communication skills. Thoughtful and knowledgeable
  • Ability to listen, educate, and empower others
  • A process-oriented approach to tasks with the ability to be resourceful when a process doesn’t exist or the answer is unknown
  • Demonstrated ability to own and drive performance metrics
  • Adaptability and empathy to deliver top-notch experiences to our clients
  • A passion for driving community engagement
  • Enthusiasm for innovation, change, and thinking big
Job Responsibility
Job Responsibility
  • Customer experience ownership: Manage and own a customer or persona’s experience across the platform as it relates to unexpected behavior
  • Work with cross functional partners to triage and prioritize defects across the experience
  • Collaborate internally and cross functionally
  • Attend some scrum meetings
  • Support account management teams on calls as necessary
  • Create and maintain internal documentation related to relevant product subject matter and wider technical processes
  • Showcase technical communication skills
  • Manage escalated cases and queue health
  • Deeper troubleshooting of cases TSE L1 was unable to resolve
  • Coach TSE L1 on resolution
What we offer
What we offer
  • Make an Impact: Be part of a mission-driven organization
  • Innovative Environment: Work with a diverse, passionate, and talented team
  • Collaborative Team: Join a fun and collaborative team
  • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits
  • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources
  • Growth Opportunities: Participate in learning, development, and recognition programs
  • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups
  • Community Engagement: Make a difference through our volunteering program
Read More
Arrow Right

Social worker assistant

The Nursing Home Placement Coordinator provides a centralized resource for all N...
Location
Location
United States of America , Rochester
Salary
Salary:
24.22 - 33.91 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS or BSW + no experience OR No Bachelor’s degree but does have 4 years of experience
  • Experience in a health care setting preferred
  • Excellent communication skills (written and verbal)
  • Patient focused, advocacy skills and interdisciplinary collaboration preferred
Job Responsibility
Job Responsibility
  • Provide direct and indirect services to patients who are in need of placement in a post hospitalization after care facility
  • Coordinate communication with nursing homes regarding patient care needs, financial profile and other components of the patient's application or admission
  • Provide placement consultation to Social Work staff, community facilities, community or hospital physicians, other health care professionals, and, when indicated, to patients and/or families
  • Maintain Social Work Division liaison relationships with area nursing facilities and insurers
  • Receive and review initial or updated information from SMH Social Workers intended for placement purposes, and transmit the information to appropriate community facilities
  • Negotiate with individual facilities
  • Collaborate with Hospital interdisciplinary team, patient and family, as needed, to ensure optimum, timely placement of all patients
  • Problem solve on case specific or systems issues with Social Work Senior Director, leaders and individual Social Workers, or others as indicated
  • Facilitate the Placement Program’s inpatient throughput
  • Ensure the Program’s compliance with regulatory requirements & provide education to interdisciplinary team, patients & families
  • Parttime
Read More
Arrow Right

Psychiatric Nurse I (LPN) or II (RN)- Crisis

Provide direct nursing services, mental health assessments, and treatment to the...
Location
Location
United States , Denver
Salary
Salary:
30.12 - 40.56 USD / Hour
themuse.com Logo
The Muse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Psychiatric Nurse I: Graduation from accredited school of nursing
  • Licensed as a Practical Nurse in good standing with the Board of Nursing of the State of Colorado
  • Experience: 1-3 years of experience working with patients with a serious and persistent mental illness (preferred)
  • Psychiatric Nurse II: Licensed as a Registered Nurse in the State of Colorado
  • License must be in good standing
  • Experience: Minimum two years nursing experience
  • experience in a behavioral health or outpatient clinic (preferred)
Job Responsibility
Job Responsibility
  • Provide direct nursing services, mental health assessments, and treatment to the people we serve with severe and persistent mental illness
  • Obtain, record, and communicate important clinical information
  • Provide clinical services within a multidisciplinary team environment
  • Provide psychological problem identification, crisis interventions, and similar services to assigned patients
  • Provide limited case management services
  • Assist consumers with psychological and social development and rehabilitation
  • Coordinate consumer’s use of other WellPower programs and outside community resources
  • Coordinate medical care and intervention with other clinical staff and psychiatrist(s)
  • Draw blood for lab work for patients
  • Monitor consumer’s vital signs
What we offer
What we offer
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • Commuter Benefits Program
  • Paid Vacation
  • Paid Holidays
Read More
Arrow Right

Software Engineer II

We are seeking a skilled software engineer to join our team and help implement a...
Location
Location
Czech Republic , Multiple Locations
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
Job Responsibility
Job Responsibility
  • AI-Native Development: Improves artificial intelligence (AI) tools and practices across the software development lifecycle (SDLC)
  • Proactively takes responsibility for the content of their AI-generated requirements, design documents, code, and other assets, assisting other members of the team to do the same
  • Incorporates Responsible AI practices into the SDLC to ensure appropriate controls over AI-generated assets
  • Applies SDLC and engineering health measures (e.g., Accelerate, SPACE framework, Engineering System Success Playbook [ESSP]) to guide improvements to processes and practices, especially those involving AI
  • Experiments with AI tools and practices to improve their own capabilities, and provides recommendations on how to adopt them to other members of the team.
  • Coding: Leads by example across teams and mentors others to produce extensible, maintainable, well-tested, secure, and performant code used across products that adheres to design specifications
  • Leads efforts to continuously improve code performance, testability, maintainability, effectiveness, and cost, while learning about and accounting for relevant trade-offs
  • Identifies best practices and coding patterns (e.g., leveraging state-of-the-art generative artificial intelligence [GenAI], approaches to source code organization, naming conventions) and provides deep expertise in the coding and validation strategy
  • Creates and applies metrics to drive code quality and stability, appropriate coding patterns, and best practices
  • Identifies and anticipates blockers or unknowns during the development process, escalates them, communicates how they will impact timelines, and then leads efforts to identify and implement strategies and/or opportunities to address them.
  • Fulltime
Read More
Arrow Right