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Behavioral Health Case Manager I

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Elevance Health

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Location:
United States of America , Richmond

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

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Job Description:

The Behavioral Health Case Manager I is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. The Behavioral Health Case Manager I will work with our member population with serious mental illness and substance use disorder and could be required for meeting with members in person as per contractual requirements or as requested by the member.

Job Responsibility:

  • Uses appropriate screening criteria knowledge and clinical judgment to assess member needs
  • Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment
  • Monitors and evaluates effectiveness of care plan and modifies plan as needed
  • Supports member access to appropriate quality and cost effective care
  • Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers

Requirements:

  • MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing
  • Minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
  • Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LPC (as allowed by applicable state laws) LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure in Virginia is required

Nice to have:

  • Knowledge and working experience in Medicare and Medicaid is strongly preferred
  • Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred
  • Experience working with specialty populations preferred
  • Prior experience working with the Community Services Board (CSB), community mental health agency and/or ARTS facility is strongly preferred
What we offer:
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs (unless covered by a collective bargaining agreement)
  • Medical, dental, vision, short and long term disability benefits
  • 401(k) +match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources

Additional Information:

Job Posted:
January 06, 2026

Expiration:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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