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The Behavioral Health Care Manager I is responsible for conducting utilization management reviews for mental health and substance use disorder inpatient and outpatient benefits through telephonic and written processes. Also provides telephonic support for crisis intervention, assessment and short-term problem resolution and referral to appropriate provider(s).
Job Responsibility:
conducting utilization management reviews for mental health and substance use disorder inpatient and outpatient benefits through telephonic and written processes
provides telephonic support for crisis intervention, assessment and short-term problem resolution and referral to appropriate provider(s)
Uses appropriate screening criteria knowledge and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare in a cost-effective setting in accordance with UM Clinical Guidelines and contract
Refers cases to Peer Reviewers as appropriate
Performs psychiatric and substance abuse or substance abuse disorder assessment coordination implementation case planning monitoring and evaluating to promote quality member outcomes to optimize member health benefits and to promote effective use of health benefits and community resources
Requirements:
Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing
minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment
any combination of education and experience which would provide an equivalent background
Current active unrestricted license, such as RN LCSW LMSW LMHC LPC (as allowed by applicable state laws) LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure
Licensure is a requirement for this position
Candidates must reside and be licensed in California.
Nice to have:
strong oral, written, and interpersonal communication abilities
excellent problem-solving, facilitation, independent decision-making, and analytical skills
proficiency in MS Office
strong technical aptitude
What we offer:
comprehensive benefits package
incentive and recognition programs
equity stock purchase
401k contribution
merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical, dental, vision, short and long term disability benefits