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Behavioral Health Associate

United States, Conway · Job Posted May 31, 2026
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Job Description

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Job Responsibility

  • Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services
  • Ensure the well-being of patients and provide a positive, supportive and structured environment
  • Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed
  • Document timely, accurate and appropriate clinical information in patient's medical record
  • Assist in providing a safe, secure and comfortable environment for patients, significant others and staff
  • Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff
  • May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens
  • May obtain patient's vital signs, height and weight as assigned and document in patient record
  • Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills
  • Engage patients in activities and interactions designed to encourage achievement of treatment goals
  • Complete and maintain required documentation
  • Assist with follow-up and paperwork as required on incidents and events that may take place in the facility
  • May provide transportation for patient or coordinate transportation with appropriate staff member
  • Demonstrate a positive, empathetic and professional attitude towards customers always
  • When patient needs are not met, acknowledge and work to resolve complaints
  • Recognize that patient safety is a top priority.

Requirements

  • High school diploma or equivalent required
  • Six months or more experience working with the specific population of the facility preferred
  • CPR and de-escalation and restraint certification required
  • First aid may be required based on state or facility requirements.

Nice to have

Six months or more experience working with the specific population of the facility

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