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Flannels Logo Flannels · Sales

Beauty Floor Manager

United Kingdom, Liverpool Employment contract 35450.00 GBP / Year · Job Posted May 06, 2026
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Job Description

FLANNELS is one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK’s major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season’s most inspiring and sought-after collections. An exciting opportunity has arisen for a talented Beauty Floor Manager to join our Liverpool Flagship store and play a key role in its continued success.

Job Responsibility

  • Be responsible for the commercial success of the beauty department and contribute to overall store performance
  • Identify key opportunities to enhance performance in line with current trends
  • Develop and implement strategic plans to achieve departmental goals and objectives
  • Analyse data and key performance indicators to make informed commercial decisions and drive category growth
  • Take ownership of the beauty team’s performance, leading and inspiring Supervisors and Sales Advisors to deliver exceptional customer experiences
  • Lead and inspire your store team, providing guidance, coaching, and support
  • Work with your beauty teams to drive performance, working towards targets and deadlines
  • Build lasting relationships with internal and external stakeholders
  • Display exemplary communication and interpersonal skills
  • Support the store manager in driving the team's personal development and progression
  • Seek opportunities to drive your own personal development
  • Train, coach, and upskill the beauty team to maximise progression and future development opportunities
  • Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures
  • Use business communication tools to drive the completion of tasks and ensure your team understands all key functions
  • Work collaboratively with your Store Manager and beauty brand partners, acting on feedback and escalating people and performance issues
  • Collaborate with third-party brand teams to manage stock deliveries, visual merchandising, and in-store events
  • Responsible for monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency
  • Ensure wage controls are met weekly, and any issues are resolved quickly and effectively
  • Demonstrate resilience to operational challenges, making effective decisions to drive solutions
  • Control stock movement, run accurate store audits, and implement visual standards to company guidelines

Requirements

  • Minimum 3+ years’ experience in the beauty industry, with proven experience in a leadership role
  • Demonstrated ability to lead, motivate, and develop teams, including sales associates and team leaders
  • Strong customer service expertise, with a deep understanding of client expectations and an established local client network
  • Proven success in driving sales performance, achieving targets, and managing budgets and stock levels
  • Excellent product knowledge, including beauty brands, trends, and product application
  • Solid understanding of retail operations, including merchandising, inventory control, and loss prevention
  • Strong verbal and written communication skills, with the ability to build effective relationships across the business

What we offer

  • 28 days holiday a year, inclusive of bank holidays
  • 20% Staff Discount across all Frasers Group Stores
  • 50% in store uniform discount
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Commission-led bonuses across a wide range of products
  • Long Service awards
  • Discounted Gym membership
  • Excellent career development opportunities
  • Cycle to work scheme
  • Wide range of Development Courses with National Qualifications
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