CrawlJobs Logo

Beauty Customer Service Advisor

https://www.office-angels.com Logo

Office Angels

Location Icon

Location:
United Kingdom , West End, London

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

32000.00 - 35000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Our client is a rapidly growing hair care brand based in the West End are looking for a Customer Service Advisor. You will play a pivotal role in ensuring a positive experience that maintains high levels of customer satisfaction and be the face of their brand!

Job Responsibility:

  • Handle incoming calls, emails, live chats, and social media queries from customers with a cheerful and helpful attitude
  • Process orders, returns, refunds, and exchanges in line with our company guidelines
  • Provide accurate information about our products and promotions to enhance customer experiences
  • Efficiently resolve customer complaints to ensure timely satisfaction while maintaining our positive brand image
  • Create trade accounts on Shopify, assisting the trade team in setting up salon accounts
  • Maintain detailed and accurate customer records using CRM software
  • Work towards meeting customer service performance targets, including response times and resolution rates
  • Ensure all customer issues are fully resolved by following up as needed
  • Identify opportunities for upselling or cross-selling products and services
  • Stay updated on company policies, procedures, and industry trends to provide the best service possible

Requirements:

  • Experience in customer service within in the beauty industry
  • Familiarity with customer service software (e.g., Gorgias or Zendesk)
  • Excellent communication, problem-solving, and conflict-resolution skills
  • Ability to multitask and meet performance targets with ease
  • Proficiency in Google Workspace and Microsoft Office

Nice to have:

  • Familiarity with customer service software (e.g., Gorgias or Zendesk)
  • A hands-on, enthusiastic self-starter with a flexible attitude who thrives in a fast-paced environment

Additional Information:

Job Posted:
March 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Office Angels - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Beauty Customer Service Advisor

Customer Service Advisor

Our client is a rapidly growing hair care brand based in the West End are lookin...
Location
Location
United Kingdom , London
Salary
Salary:
32000.00 - 35000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in customer service, preferably in the beauty industry
  • Familiarity with customer service software (e.g., Gorgias or Zendesk)
  • Excellent communication, problem-solving, and conflict-resolution skills
  • Ability to multitask and meet performance targets
  • Proficiency in Google Workspace and Microsoft Office
Job Responsibility
Job Responsibility
  • Handle incoming calls, emails, live chats, and social media queries from customers
  • Process orders, returns, refunds, and exchanges
  • Provide accurate information about our products and promotions
  • Efficiently resolve customer complaints
  • Create trade accounts on Shopify
  • Maintain detailed and accurate customer records using CRM software
  • Work towards meeting customer service performance targets
  • Ensure all customer issues are fully resolved by following up as needed
  • Identify opportunities for upselling or cross-selling products and services
  • Stay updated on company policies, procedures, and industry trends
  • Fulltime
Read More
Arrow Right

Customer Service Advisor

Join Our Clients Team as a Customer Service Advisor! Our client, a leading fashi...
Location
Location
United Kingdom , London
Salary
Salary:
25000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A genuine passion for skincare and beauty
  • Excellent communication skills and a friendly demeanour
  • Strong problem-solving abilities and a proactive approach
  • The ability to work well in a fast-paced environment
  • Previous experience in customer service is preferred, but not essential
Job Responsibility
Job Responsibility
  • Assisting customers with their inquiries, ensuring they leave with a smile
  • Providing expert advice on skincare and beauty products, showcasing your passion and knowledge
  • Handling returns and exchanges with grace and efficiency
  • Collaborating with the team to create a positive shopping experience for every customer
  • Maintaining product displays and ensuring the store is always visually appealing
What we offer
What we offer
  • Be part of a supportive and enthusiastic team that values your input
  • Enjoy competitive salary and benefits, including staff discounts on a wide range of products
  • Opportunities for professional development and career advancement
  • Work in a lively and inspiring atmosphere surrounded by beauty and fashion
  • Fulltime
Read More
Arrow Right

Customer Service Advisor

Join Our Clients Team as a Customer Service Advisor! Our client, a leading fashi...
Location
Location
United Kingdom , London
Salary
Salary:
25000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A genuine passion for skincare and beauty
  • Excellent communication skills and a friendly demeanour
  • Strong problem-solving abilities and a proactive approach
  • The ability to work well in a fast-paced environment
  • Previous experience in customer service is preferred, but not essential
Job Responsibility
Job Responsibility
  • Assisting customers with their inquiries, ensuring they leave with a smile
  • Providing expert advice on skincare and beauty products, showcasing your passion and knowledge
  • Handling returns and exchanges with grace and efficiency
  • Collaborating with the team to create a positive shopping experience for every customer
  • Maintaining product displays and ensuring the store is always visually appealing
What we offer
What we offer
  • Staff discounts on a wide range of products
  • Opportunities for professional development and career advancement
  • Fulltime
Read More
Arrow Right

Beauty advisor

Dynamic and results-driven Boutique Sales Associate to join flagship boutique. R...
Location
Location
United Kingdom , London
Salary
Salary:
12.00 - 14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of a high school diploma or equivalent
  • 1-3 years of retail experience preferred
  • Passionate about beauty and cosmetics with strong product knowledge
  • Enthusiastic about customer engagement and sales
  • Ability to work effectively in a high-traffic, fast-paced environment
  • Flexible schedule availability including holidays, evenings, and weekends
Job Responsibility
Job Responsibility
  • Deliver exceptional customer experiences
  • Achieve sales and service KPIs
  • Cultivate brand loyalty through expert product knowledge and beauty services
  • Support visual merchandising
  • Plan in-store events
  • Collaborate with retail and head office teams
  • Drive to meet and exceed daily sales goals
  • Provide exceptional and consistent experience for every customer
  • Actively promote store promotions and offers
  • Capture customer emails to build ongoing brand relationships
  • Fulltime
Read More
Arrow Right

Beauty advisor

We are seeking a dynamic and results-driven Boutique Sales Associate to join our...
Location
Location
United Kingdom , London
Salary
Salary:
12.00 - 14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of a high school diploma or equivalent
  • 1-3 years of retail experience preferred
  • Passionate about beauty and cosmetics, with strong product knowledge
  • Enthusiastic about customer engagement and sales
  • Ability to work effectively in a high-traffic, fast-paced environment
  • Flexible schedule availability, including holidays, evenings, and weekends
Job Responsibility
Job Responsibility
  • Drive to meet and exceed daily sales goals
  • Provide an exceptional and consistent experience for every customer
  • Actively promote store promotions and offers
  • Capture customer emails to build ongoing brand relationships
  • Answer product inquiries with detailed knowledge and personalised recommendations
  • Support opening and closing procedures
  • Maintain brand standards by ensuring a clean, organised sales floor, cash wrap, and backroom
  • Execute all visual merchandising directives accurately and on schedule
  • Maintain awareness of loss prevention and shrink procedures
  • Fulltime
Read More
Arrow Right

Beauty advisor

We are seeking a dynamic and results-driven Boutique Sales Associate to join our...
Location
Location
United Kingdom , London
Salary
Salary:
12.00 - 14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of a high school diploma or equivalent
  • 1-3 years of retail experience preferred
  • Passionate about beauty and cosmetics, with strong product knowledge
  • Enthusiastic about customer engagement and sales
  • Ability to work effectively in a high-traffic, fast-paced environment
  • Flexible schedule availability, including holidays, evenings, and weekends
Job Responsibility
Job Responsibility
  • Drive to meet and exceed daily sales goals
  • Provide an exceptional and consistent experience for every customer
  • Actively promote store promotions and offers
  • Capture customer emails to build ongoing brand relationships
  • Answer product inquiries with detailed knowledge and personalised recommendations
  • Support opening and closing procedures
  • Maintain brand standards by ensuring a clean, organised sales floor, cash wrap, and backroom
  • Execute all visual merchandising directives accurately and on schedule
  • Maintain awareness of loss prevention and shrink procedures
  • Fulltime
Read More
Arrow Right

Beauty Advisor

We are seeking a dynamic and results-driven Boutique Sales Associate to join our...
Location
Location
United Kingdom , London
Salary
Salary:
12.00 - 14.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of a high school diploma or equivalent
  • 1-3 years of retail experience preferred
  • Passionate about beauty and cosmetics, with strong product knowledge
  • Enthusiastic about customer engagement and sales
  • Ability to work effectively in a high-traffic, fast-paced environment
  • Flexible schedule availability, including holidays, evenings, and weekends
Job Responsibility
Job Responsibility
  • Drive to meet and exceed daily sales goals
  • Provide an exceptional and consistent experience for every customer
  • Actively promote store promotions and offers
  • Capture customer emails to build ongoing brand relationships
  • Answer product inquiries with detailed knowledge and personalised recommendations
  • Support opening and closing procedures
  • Maintain brand standards by ensuring a clean, organised sales floor, cash wrap, and backroom
  • Execute all visual merchandising directives accurately and on schedule
  • Maintain awareness of loss prevention and shrink procedures
  • Fulltime
Read More
Arrow Right

Beauty Sales Consultant

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Honolulu
Salary
Salary:
18.00 - 27.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working
  • Must maintain an active Cosmetology/Esthetician license at all times in the state you are employed and ensure it is present and displayed during working hours at your work site(s) as mandated by that state
  • CVS Licensed Beauty Sales Consultants must demonstrate the ability and willingness to perform ear-piercing services in all stores
  • Licensed Beauty Sales Consultants are also required to perform all other services offered in any location in which they work
  • Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work
  • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
  • Strong interpersonal, organizational and communication skills
  • Goal-driven, with an ability to multi-task
  • Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures
  • Available to work at a CVS store and travel to sales programs and events as needed
Job Responsibility
Job Responsibility
  • Seek out customers to ensure they have a world class beauty advisor experience
  • Provide personalized sales service based on customer needs, productive upselling and suggestive selling
  • Maneuver in a conversation to stimulate a different thought process
  • Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
  • Engage all customers with CVS services, Beauty Club programs and invite customers to in-store events and/or explain current promotions to close the sale of products and services
  • Represent both the CVS and partner brands when interacting with customers and uphold the highest standards of service
  • Provide ear-piercing services in all stores
  • Perform all other applicable services offered in any location in which they work
  • Successfully pass assessments of proficiency before performing services in store
  • Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion
What we offer
What we offer
  • Exposure to the latest and greatest product in the industry through brand interaction, training and more
  • Gratis
  • Invitation to the annual tradeshow for top performers
  • Helping people on their path to better health
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right