Beauty Customer Service Advisor Job at Office Angels (West End, London)

Customer Service Advisor

Our client is a rapidly growing hair care brand based in the West End are lookin...

Location

United Kingdom , London

Salary:

32000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in customer service, preferably in the beauty industry
Familiarity with customer service software (e.g., Gorgias or Zendesk)
Excellent communication, problem-solving, and conflict-resolution skills
Ability to multitask and meet performance targets
Proficiency in Google Workspace and Microsoft Office

Job Responsibility

Handle incoming calls, emails, live chats, and social media queries from customers
Process orders, returns, refunds, and exchanges
Provide accurate information about our products and promotions
Efficiently resolve customer complaints
Create trade accounts on Shopify
Maintain detailed and accurate customer records using CRM software
Work towards meeting customer service performance targets
Ensure all customer issues are fully resolved by following up as needed
Identify opportunities for upselling or cross-selling products and services
Stay updated on company policies, procedures, and industry trends

Fulltime

Customer Service Advisor

Join Our Clients Team as a Customer Service Advisor! Our client, a leading fashi...

Location

United Kingdom , London

Salary:

25000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A genuine passion for skincare and beauty
Excellent communication skills and a friendly demeanour
Strong problem-solving abilities and a proactive approach
The ability to work well in a fast-paced environment
Previous experience in customer service is preferred, but not essential

Job Responsibility

Assisting customers with their inquiries, ensuring they leave with a smile
Providing expert advice on skincare and beauty products, showcasing your passion and knowledge
Handling returns and exchanges with grace and efficiency
Collaborating with the team to create a positive shopping experience for every customer
Maintaining product displays and ensuring the store is always visually appealing

What we offer

Be part of a supportive and enthusiastic team that values your input
Enjoy competitive salary and benefits, including staff discounts on a wide range of products
Opportunities for professional development and career advancement
Work in a lively and inspiring atmosphere surrounded by beauty and fashion

Fulltime

Customer Service Advisor

Join Our Clients Team as a Customer Service Advisor! Our client, a leading fashi...

Location

United Kingdom , London

Salary:

25000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A genuine passion for skincare and beauty
Excellent communication skills and a friendly demeanour
Strong problem-solving abilities and a proactive approach
The ability to work well in a fast-paced environment
Previous experience in customer service is preferred, but not essential

Job Responsibility

Assisting customers with their inquiries, ensuring they leave with a smile
Providing expert advice on skincare and beauty products, showcasing your passion and knowledge
Handling returns and exchanges with grace and efficiency
Collaborating with the team to create a positive shopping experience for every customer
Maintaining product displays and ensuring the store is always visually appealing

What we offer

Staff discounts on a wide range of products
Opportunities for professional development and career advancement

Fulltime

Beauty advisor

Dynamic and results-driven Boutique Sales Associate to join flagship boutique. R...

Location

United Kingdom , London

Salary:

12.00 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of a high school diploma or equivalent
1-3 years of retail experience preferred
Passionate about beauty and cosmetics with strong product knowledge
Enthusiastic about customer engagement and sales
Ability to work effectively in a high-traffic, fast-paced environment
Flexible schedule availability including holidays, evenings, and weekends

Job Responsibility

Deliver exceptional customer experiences
Achieve sales and service KPIs
Cultivate brand loyalty through expert product knowledge and beauty services
Support visual merchandising
Plan in-store events
Collaborate with retail and head office teams
Drive to meet and exceed daily sales goals
Provide exceptional and consistent experience for every customer
Actively promote store promotions and offers
Capture customer emails to build ongoing brand relationships

Fulltime

Beauty advisor

We are seeking a dynamic and results-driven Boutique Sales Associate to join our...

Location

United Kingdom , London

Salary:

12.00 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of a high school diploma or equivalent
1-3 years of retail experience preferred
Passionate about beauty and cosmetics, with strong product knowledge
Enthusiastic about customer engagement and sales
Ability to work effectively in a high-traffic, fast-paced environment
Flexible schedule availability, including holidays, evenings, and weekends

Job Responsibility

Drive to meet and exceed daily sales goals
Provide an exceptional and consistent experience for every customer
Actively promote store promotions and offers
Capture customer emails to build ongoing brand relationships
Answer product inquiries with detailed knowledge and personalised recommendations
Support opening and closing procedures
Maintain brand standards by ensuring a clean, organised sales floor, cash wrap, and backroom
Execute all visual merchandising directives accurately and on schedule
Maintain awareness of loss prevention and shrink procedures

Fulltime

Beauty advisor

We are seeking a dynamic and results-driven Boutique Sales Associate to join our...

Location

United Kingdom , London

Salary:

12.00 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of a high school diploma or equivalent
1-3 years of retail experience preferred
Passionate about beauty and cosmetics, with strong product knowledge
Enthusiastic about customer engagement and sales
Ability to work effectively in a high-traffic, fast-paced environment
Flexible schedule availability, including holidays, evenings, and weekends

Job Responsibility

Drive to meet and exceed daily sales goals
Provide an exceptional and consistent experience for every customer
Actively promote store promotions and offers
Capture customer emails to build ongoing brand relationships
Answer product inquiries with detailed knowledge and personalised recommendations
Support opening and closing procedures
Maintain brand standards by ensuring a clean, organised sales floor, cash wrap, and backroom
Execute all visual merchandising directives accurately and on schedule
Maintain awareness of loss prevention and shrink procedures

Fulltime

Beauty Advisor

We are seeking a dynamic and results-driven Boutique Sales Associate to join our...

Location

United Kingdom , London

Salary:

12.00 - 14.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of a high school diploma or equivalent
1-3 years of retail experience preferred
Passionate about beauty and cosmetics, with strong product knowledge
Enthusiastic about customer engagement and sales
Ability to work effectively in a high-traffic, fast-paced environment
Flexible schedule availability, including holidays, evenings, and weekends

Job Responsibility

Drive to meet and exceed daily sales goals
Provide an exceptional and consistent experience for every customer
Actively promote store promotions and offers
Capture customer emails to build ongoing brand relationships
Answer product inquiries with detailed knowledge and personalised recommendations
Support opening and closing procedures
Maintain brand standards by ensuring a clean, organised sales floor, cash wrap, and backroom
Execute all visual merchandising directives accurately and on schedule
Maintain awareness of loss prevention and shrink procedures

Fulltime

No7 Advisor

No7 Advisor is an exciting role helping customers and advising them about their ...

Location

United Kingdom , London

Salary:

25457.00 - 28527.00 GBP / Year

Boots

Expiration Date

Until further notice

Requirements

Welcome each customer and treat everyone with empathy and understanding
Enjoy meeting sales targets and playing their part to deliver great team performance
Love to learn and keep up to date with the latest skincare and beauty trends
Are comfortable working both on their own and within a team
Desire to be a proud brand ambassador for No7 and help our customers find the best products for them

Job Responsibility

Build great relationships with customers and colleagues
Provide personalised consultations using the latest skincare, make up and beauty products.
Meet your sales targets and tell customers about our No7 offers and in store promotions
Complete our award-winning 12- month Skin School development programme.
Share knowledge and tips with your wider store team, creating a vibrant and supportive working environment
Ensure your counter is beautifully presented to showcase the range of No7 skincare and beauty products

What we offer

Generous employee discount on our own brands and partner businesses
Your own quarterly allocation of No7 products for you to try out at home and further share your insights with your customers
Become a certified skin expert and makeup expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
6-month leadership programme for experienced, high-performing advisors to develop skills and confidence.
Boots Retirement Savings Plan
Discretionary quarterly bonus scheme
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Beauty Customer Service Advisor

Office Angels

Location:
United Kingdom , West End, London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 28, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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