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Nordstrom Logo Nordstrom · Sales

Beauty Counter Manager - Bobbi Brown - Barton Creek Square Mall

United States, Austin Employment contract 22.05 - 22.95 USD / Hour · Job Posted May 04, 2026
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Job Description

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally.

Job Responsibility

  • Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
  • Collaborate with team members to create a welcoming and inclusive environment for all customers
  • Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
  • Manage the scheduling and execution of vendor events and promotions
  • Build and maintain strong vendor relationships to maximize business results
  • Keep department customer-ready through organization and cleanliness
  • Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
  • Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare
  • Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
  • Strong multitasking, organization, and follow-through skills
  • Drive to achieve sales goals, with interest in using networking and technology
  • The ability to work a flexible schedule based on business needs, including evenings and weekends
  • High level of ownership, accountability, and initiative
  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

What we offer

  • Medical/Vision
  • Dental
  • Retirement and Paid Time Away
  • Life Insurance
  • Disability
  • Merchandise Discount
  • EAP Resources
  • 401k
  • performance-based incentives/bonuses
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