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If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.
Job Responsibility:
Delivering unbiased customer advice through exceptional product knowledge
Working as one team to ensure a 'customer first' experience is delivered consistently
Exceeding sales targets and the company acquisition target for N.dulge
Following all stock handling policies to ensure stock accuracy and minimise stock loss
Communicating clearly and concisely with the store team
Confidently communicating with external business partners, store visitors
Fully embracing the team effort and taking pride in achieving the common goal
Creating an inclusive, welcoming and approachable store environment
Maintaining up to date product knowledge and sharing with the team
Understanding and adhering to all Company policies and procedures
Requirements:
Able to deliver a 'customer first' experience
Able to understand store targets and KPI's
Strong communication skills
Leads by example
Values honesty and integrity in working relationships
Embraces change
Flexible to meet rapidly changing priorities and deadlines
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