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We are looking for a Beauty Advisor for a top beauty company in East Hampton, New York! As a seasoned Beauty Expert, you are the ultimate brand ambassador. You render best-in-class service with the utmost savoir-faire, grace, and respect to all clients, in a stylish boutique. Knowing that your role goes beyond completing a transaction, you employ a broad skillset to build and support a thriving retail business. You connect with, engage, develop, and retain clients by uncovering their needs, recommending products, following up to ensure satisfaction, keeping them stocked in their must-haves, and notifying them of new launches.
Job Responsibility:
Conducts business activities in a manner befitting an intimate retail space
Fosters teamwork, diplomacy and professionalism with boutique staff, corporate and brand partners
Contributes to building the business by achieving sales goals and hitting key metrics
Leverages products, promotions, services, and data-capture to recruit and loyalize clientele
Commands a proficient knowledge of brands and product offerings and their points of difference
Attends vendor trainings to stay abreast of new launches and to refresh base knowledge
Acts as steward of stock organization, tester hygiene, and visual merchandising in the boutique
Discovers client preferences and lifestyle needs to recommend product that satisfies and promotes credibility and repeat business
Upholds an omni-channel mindset to seamlessly service client through all touchpoints
Develops client relationships through various outreach - purchase follow-up, replenishment, new launches, promotions and Violet Boxes and through engagement - makeup appointments and lessons, artist residencies, eventing, and exposure to website editorial and social media content
Addresses and resolves client situations according to company standards
Provides makeup application for talent, company partners, and all others required by brand
Observes social media etiquette when posting about the company, its brand partners, and products
Participates voluntarily to be photographed or filmed for social media content
Requirements:
Strong retail beauty sales background - luxury brand and boutique experience a must
Makeup artistry skilled - industry experience highly desirable