Beach Tree Server - Casual Job at Four Seasons (Kailua-Kona)

Job Description

The Four Seasons Resort Hualalai is looking for a Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Servers have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Job Responsibility

Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
coordinate food timings
check completed kitchen orders with the guest’s original order
transport items to the guest table in a timely manner to ensure proper food quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary meals
Retrieve food from the kitchen and beverages from the bar using a tray and safely transporting it to guest, as well as removal of items from the guest’s table
Offer guests of the restaurant and bar an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality professionalism and friendliness
Handle complaints and problems with a positive attitude
Prepare restaurant and lounge tables with special attention to order and sanitation

Requirements

Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
One to Two years of restaurant, food and beverage, or equivalent experience is required
Successful candidate must possess legal work authorization in United States
Ability to carry and balance a tray
Ability to accurately read food tickets and communicate orders with the kitchen and servers
Ability to accurately read and work with POS systems
Weekend & Holiday availability required

What we offer

Hourly Rate: $16.00
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs

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Beach Tree Server - Casual

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